Herb Chambers Volvo Cars Norwood

“I had an outstanding experience at Herb Chambers Volvo Cars Norwood while purchasing my Honda Pilot. From the moment I walked in, the entire team was professional, knowledgeable, and genuinely focused on providing excellent customer service. The buying process was smooth, transparent, and stress-free. The staff took the time to answer all my questions, explain every detail, and ensure I was comfortable with my decision. I never felt pressured, and they made the entire experience enjoyable. My Honda Pilot was exactly as described, in excellent condition, and ready when promised. The attention to detail and commitment to customer satisfaction truly stood out. I highly recommend Herb Chambers Volvo Cars Norwood to anyone looking for a quality vehicle and a first-class car-buying experience. Thank you to the entire team for making this such a positive experience! Thanks, Ramakrishna Padamata”

“I went to Herb Chambers Volvo of Norwood from RI because they had a good amount of used Volvo XC60’s in stock compared to the 2 dealerships I went to in RI. A salesman was at his desk and approached me, introduced himself to me, and asked what I was looking for. He brought me a vehicle that fit the description, I test drove it, and all went well. I decided I wanted to purchase the vehicle, put money down to finance, and filled out all the paperwork. The car was reserved for me and I had the salesman’s contact info for the car. So this was now where my experience was not pleasant. I wanted to transfer my RI plates to my newly purchased vehicle. There was NO communication to me as to why it took 9 days to get my vehicle. I also had to find a ride to pick up my own car. The dealership doesn’t answer their phone and I had to call the car salesmen’s cell phone who had no info as to why it was taking so long to get my car. Turns out the volvo is a “mild hybrid” meaning has a battery on the motor, and RI DMV requires new “electric vehicle” plates so I could not transfer my plates. I just wish there was better communication through this buying process. I would not recommend going to this dealership unless you live in state.”

“ABSOLUTELY LOVE LOVE MY NEW XC90. Working with Anastasiia at the Volvo dealership was honestly such a refreshing experience. First of all — we have the same name, so obviously I trusted her immediately 😂 but beyond that, she was just real. No weird sales energy, no pressure, no talking in circles. She actually listened to what I wanted, answered my questions straight up, and made the whole process feel calm and easy. It just felt like talking things through with someone who genuinely knows her stuff and wants you to feel good about your decision. If you in the market for some new wheels- ask for Anastasiia. Great name even better service”

“Bought a car here in December, was told it had the full 200 point inspection done to it. Test drive went great and I felt as tho the sales process was smooth. Not even 2 weeks after I bought the car the engine light and the brake light comes on, both flashing, was told by them my warranty would be covered through their dealership and I could take it to any herb chambers to be serviced. I was denied service both here & the other 2 herb chambers dealerships I called, which is insane. Had to take it to another place to get it fixed. Not even a week after I needed the idler pulley and the shim replaced and my car has been in the shop. Super annoyed that I even have to be doing this when I was told the car was in great condition and seemed as tho it was, especially only a month of having the car myself. Feels like a waste of time and money. For sure deleted the codes off the dash and sold it off. Super unhappy and wish this wasn’t the case for a dealership who insists they do a “200 point inspection” and service the car before selling it. All little issues that are costly and could’ve been accounted for and taken care of before selling the car that I now have to deal with immediately after buying. Would not recommended buying a used car here”

“Hisham (sales), Tony (manager), and Vadim (Business office) were all very patient, attentive, and understanding during our recent purchase of a new 2026 Volvo XC60 PHEV. We had found vehicles in their inventory online, not realizing they had just come off the delivery truck and were still wrapped in plastic ! Hisham made the super generous offer of having one unwrapped and quickly prepped for me so that I could drive it home and show it to my wife. This level of trust and commitment went a LONG way in convincing us to do business at this dealership (one of many we had visited). We were very happy with the terms of our final deal, and I look forward to future interactions with their team on our new car as well as future vehicles.”