
Google Customer Reviews
Erica Barth-Naftilan
Jun 6, 2026
Rating:
“I very rarely write reviews, yet I feel this information should be shared publicly. As a woman car shopping I have received more disrespectful treatment from the sales men at Garavel Subaru than any other car dealership. The first instance was when my husband and I were completing the paperwork for a new car and I got out my phone calculator to check some numbers. The salesman didn’t know what numbers I wanted to check, nevertheless, he stopped what he was doing on the computer to explain to me what to type into my calculator and what operations to use. I have a science PhD and have worked as a math teacher. This level of condescension was honestly astonishing to me. Then last week, I went to Garavel to check the buyout price for a lease and test drive a new Subaru. Byeong was the salesman. Not only did he not bother to look up the buyout price of my current lease, he rather provided me with a lecture on the car market and a basic explanation of how a car payment calculator works. He proceeded to explain how I couldn’t afford the car I was asking to test drive. This was all without asking me about what my price range was to begin with. I was so shaken by this treatment I just walked out of the showroom. A wasted trip. Ladies, if you value your time and self respect shop for your cars elsewhere. FWIW, the service department at Garavel I have always found to be kind and respectful.”
Amanda Burke
Feb 13, 2026
Rating:
“I had an overwhelmingly positive experience working with Michele to buy a 2025 Subaru Forester hybrid! She walked me through all my options and features and was able to work work the store manager to ensure the best pricing and features! Everything was clearly set up and communicated, and was done in a timely manner. All team members were friendly and even though it’s a busy dealership I did not feel rushed or pressured into anything. Thanks again!”
Bob Chien
Feb 7, 2026
Rating:
“Top-shelf experience at Garavel Subaru! From the moment I walked in, I was met with a friendly and an attentive sales staff that were looking to help me find my dream car. Rafael was kind, straightforward, low-pressure, and incredibly knowledgeable. Bob helped to put together a deal to fit my budget. And Gary helped me figure out what protective warranties worked best for me. Garavel has made me a customer for life!!”
Benjamin C.
Jan 24, 2026
Rating:
“Exceptional experience at Garavel Subaru with Byeong and Bob. After visiting 5 Subaru dealerships, Garavel Subaru stood out completely. Byeong and Bob delivered the best customer experience we’ve encountered; direct, fair, and genuinely consultative rather than pushy
What impressed us most:
- Fair trade-in value with transparent pricing
- Honest communication about vehicle details (they proactively disclosed when a car had $300 less in add-ons and adjusted pricing accordingly)
- Problem-solving approach when minor issues arose
- Focus on finding the right fit for our needs
Based on this experience and consistently strong reviews, we’re switching all our servicing to Garavel Subaru. Highly recommend working with Byeong and Bob, they set the standard for what a dealership experience should be.”
Kathleen Devanney
Sep 1, 2025
Rating:
“From the moment I arrived, They were attentive, caring, & went above & beyond to ensure I had everything I needed. Chris in particular made sure I got exactly what I was looking for & more.
It feels nice to have a Subaru again. I truly appreciate all the effort they put into making my experience special. I’d absolutely recommend them to my family & friends a solid 10/10!”