Lexus of Northborough

“I had a pleasant experience purchasing this 2013 Lexus ES 300h from Lexus of Northborough. The entire process was quick and smooth thanks to my salesperson Asante who was helpful throughout the whole process of the test drive, explaining the features of the car, and the price negotiations. I'm loving the car so far and hoping it lasts a long time, but when the time comes for something new I would definitely come back here!”

“I had a great experience working with Val at Northboro Lexus. Val was incredibly easy to work with and made the entire process smooth from start to finish. Negotiations were straightforward and stress-free, which I really appreciated. The level of service from Val and the entire team at Northboro Lexus was truly top class. Everyone was professional, attentive, and focused on making the purchase as easy as possible. I highly recommend both Val and Northboro Lexus to anyone looking for a seamless car-buying experience. We love our 2026 Lexus TX. We will back in a couple years to see Val to purchase another Lexus.”

“My husband and I are so happy that we chose this Lexus dealership. From the moment we walked in, everyone made us feel welcome. Val, our sales consultant, greeted us at the door and made the whole car-buying process easy and stress-free. Everyone on the team was friendly, professional, and honest. We never felt pressured to buy anything. Instead, they took the time to answer our questions and helped us find exactly what we wanted. In the end, we got everything we were looking for, and even more than we expected. To me, Lexus is the perfect brand for people who value comfort, reliability, and quiet luxury. I truly believe Lexus makes some of the best cars on the road, and I’m so glad we bought ours from this dealership. I also want to say a special thank you to Aleksandr in the service department. He is a true professional and a genuinely kind person. Even when I come in for something as simple as an oil change, I always feel welcome. It feels more like visiting friends than going to a dealership. Thank you to the entire team for making every visit such a great experience. I highly recommend this dealership to anyone looking for excellent customer service and a great place to buy a Lexus!”

“We just picked up our 2026 NX450h+. Fred worked with my wife and I patiently over a month including several visits and test drives. Once decided, Fred helped us locate the exact make and model. Upon delivery, Fred patiently spent a few hours walking us through the technology and features of the car. We are very happy with our new Lexus! Thanks Fred and Northborough Lexus!”

“I can’t say enough great things about Lexus of Northborough! From my very first call, working with Chuck Haddad was an absolute pleasure. He was attentive, kind, and truly made sure every detail was handled perfectly. I purchased a brand-new 2026 RX 350h AWD Premium Plus, fully loaded with everything I wanted—something I had been told wasn’t possible at another dealership. Chuck made it happen effortlessly. I also traded in my Jeep Wrangler Sahara, and the process couldn’t have been smoother. They were extremely fair with the value, and everything was handled quickly and professionally. After a disappointing experience at another dealership in Sharon, the difference here was night and day. Chuck made the entire process seamless, and Kevin McHale in finance was just as impressive—honest, transparent, and incredibly helpful. This was, without a doubt, the best car-buying experience I’ve ever had. Lexus of Northborough has earned a lifelong customer, and I would highly recommend them to anyone looking for exceptional service, integrity, and a truly stress-free experience.”