Five Star Ford

“I have a fully aftermarket-customized Bronco, and over my last two visits, Romaldo has gone above and beyond every single time. Before I even walk into the service department, I already know I’m going to be taken care of—and taken care of the right way. He’s incredibly professional, communicates clearly, keeps me updated, and even caught an incorrect CTcharge for my oversized tires and handled it without hesitation. That level of honesty and attention is rare. Romaldo is hands down the best service advisor I’ve worked with. I highly recommend him to anyone coming into Five Star Ford North Richland Hills.”

“Eddie our salesman was amazing!! We also had the pleasure to work with Justin and Tut. Everyone was kind and very knowledgeable. Our loyalty will be with Five Star Ford . We moved from Michigan and have found our forever FORD dealer.”

“The Five Star experience was great! No pressure from start to finish. Mr. Alfred El-Darazi is a fantastic sales consultant. He answered every question and made sure we were satisfied before proceeding to finance. The finance department was a breeze. Mr. Elbert (Tut) Edwards was very professional, explained all of our options clearly and was very patient. This was our first "no stress" experience at a dealership. Thanks for a job well done!!”

“Just bought our first truck from there and it was the best buying experience we have had ever. We worked with Cristian in sales and Chris is Finance. Cristian was awesome- knowledgeable but also non-pressuring which is what I loved. I feel like most dealerships just want to rush you along and get the sale. He let us talk - gave us space and just let us run the show. Chris in service- I’ve never had so fast of a finance experience. We had a time crunch and he met it! We will be back time and time again!”

“This is the first time that I had purchased a vehicle online without physically being there to test drive and look over the vehicle. Erik Perez Chavez and Tyler Atwell tag teamed and supported me through the whole process giving me a level of comfort and trust that put me at ease, keeping me updated on the progress and delivery of my vehicle. I would happily refer them to any customer who is looking to deal with character and honesty.”