Forts Toyota of Pekin

“Top notch service. I was driving down the interstate driving home from a conference and my tire was quickly losing air, stopped at Fort’s Toyota in hopes they could help. Every person I encountered offered excellent customer service, they got me in right away, and I was out the door in less than 45 min. 100% would recommend and return for service.”

“This is the most friendly dealership I’ve ever purchased vehicles from. I bought a couple different cars from them within the last six years. Their service department is the best one I’ve ever been to. A great Gentleman there named Dylan along with his other service advisors have been so helpful and so kind at all times. They provide the attention that every dealer should always show a customer. I have never had an issue with them not even a single time. They know how to take care of a customer. Kevin there is also a great salesman! God bless forts Toyota and its professional attention and services. I wish I can give them 10 stars, but Google only allows five to be the top, but they’ve exceeded the top in my opinion and I believe in many other customers opinions.”

“From start to finish, I had nothing but exceptional service in the service department. I did not even buy my car there, but they worked with my schedule to fit me in the next day, gave me a loaner and treated me with kindness. Amanda in service is amazing. Many thanks to your dealership. Would recommend to all!”

“I went to Fort's to buy a specific used car in their inventory. The car was mostly to my satisfaction, I did actually buy it, and I'm happy with my purchase. My salesperson Scott Hall was great, no issues. The car itself...I bought my first plug-in vehicle and I foind out after the fact it didn't come with a charging cable. That was a learning experience on my part. I also had an independent inspection on and it came back with a few issues that weren't disclosed, some of which I'd be surprised to see from any serious dealership. I got one of those fixed with the power train warranty, and the others were arguably minor. The service person Chris was helpful and even though the more minor issues weren't covered by warranty he told me they secured the loose parts a bit better and I'm grateful for that. The finance guy Ray misgendered me three times. I need to change my legal name still so that's how he knew but I pass as cis fairly well so it was definitely intentional and therefore offensive and rude. He was otherwise friendly, so I'm guessing he doesn’t realize how offensive it is to repeatedly call a woman sir? Seems fairly obvious though, so that wasn't pleasant. They could use some more diversity training I guess. I can't recommend LGBTQ+ people go to Forts because of that, but I still got the car I wanted and overall my experience was still positive.”

“We just bought our new 2026 Toyota Land Cruiser at Forts Toyota. This is our second new car that we’ve bought from them. They’ve been great to work with both times. Highly recommend this dealership.”