
Google Customer Reviews
Marie Meixner
Apr 10, 2026
Rating:
“Working with Al Phillips made the entire car-buying process incredibly easy and stress-free. From start to finish, he was approachable, knowledgeable and genuinely supportive - never pushy or overbearing. Al took the time to understand what I was looking for, asking thoughtful questions about my needs and how I planned to use the Highlander.
He was very familiar with the car’s features and did a great job walking me through both the highlights and what to realistically expect, which I appreciated. His transparency and relaxed approach made me feel comfortable and confident in my decision. Overall, this was one of the most positive car-buying experiences I’ve had, and I wouldn’t hesitate to work with Al again or recommend him to others.”
chrissy fiok
Apr 4, 2026
Rating:
“Chandler was very accommodating, professional and knowledgeable on all things Toyota. He made the car buying process easy and explained the process thoroughly coming from out of state to purchase. Would recommend to see Chandler Donaldson if you are in or not in the North Olmsted area!”
Kira Mudryk
Mar 5, 2026
Rating:
“Shout out to Braden Herold for being a very knowledgeable product specialist, being down to earth and direct with us while starting a lease on a Corolla Cross
Tough decisions with lots of thought put into them had to be made and he kept our experience light hearted and helped us in any way we needed. We had a very friendly and personal experience compared to other dealerships we went to! And I got my beautiful blue car after negotiation
Thx Braden Herold 👍”
Shell's R
Feb 28, 2026
Rating:
“My experience here was actually great!! They are very transparent about the prices. There were no car sales tactics "games".
Samantha S. was amazing and made sure my car was built exactly the way I wanted.
I would highly recommend Westside Toyota if you want someone who is actually interested in what you want in a car and not just trying to make the sale.”
Mary Vanessa Butler
Oct 16, 2025
Rating:
“My husband and I needed a new car as the old car just had too many issues and it was just time to let it go. We went to Westside Toyota an hour before closing and they were so welcoming! They were short staffed but we were taken care of efficiently. We met Sir Al, the team leader, and he introduced us to Nick Grasso. We are honored to be his first customers! He was friendly and accommodating! Steve in finance really worked with us and we got the car we really wanted, 2016 Toyota Highlander Limited AWD, with the terms that we were comfortable with! The entire time we were there, we felt calm and "at home". They were friendly and very accommodating. Ended up staying til almost 9pm but we never felt rushed. Highly recommend this place!! We would love to work with them again in the future!!”