Galpin Volkswagen

“They don’t listen and make empty promises. Yeah it was clean and they had a lots of cars and a cafe, but they assured us we’d receive our spare tire and spare key and they never came through. 9months and waiting. Tried multiple times to stress the importance of getting a car registration cards and license plate and timely manner. A cafe gift card doesn’t solve the problem.”

“It’s rare to come across a service advisor who truly treats you like more than just another appointment on the schedule. From day one, Angie has gone above and beyond to make every visit seamless and stress-free. She takes the time to clearly explain what’s needed, what can wait, and why. The transparency builds trust, and that trust keeps me coming back.”

“I was kicked out of the place by a manager for going to get my purse. Then I was belittled and used profanity for asking for help from someone with compassion. Yes my visit became false treatment fill with real lies. I’m not happy on how I was treated at all. I was reduced to tears for asked for help. How disgusting can one place be.”

“I had an amazing experience at the dealership thanks to Manny. From the moment I walked in, he went above and beyond to make the entire process of buying my Volkswagen smooth and stress-free. Manny was incredibly knowledgeable about every model, answered all my questions with patience, and never made me feel pressured. What really stood out was his genuine commitment to helping me find the perfect car. He took the time to understand what I was looking for and guided me through every step with professionalism and great customer service. Because of Manny, I drove off the lot confident and excited about my new Volkswagen. If you’re looking to buy a car, I highly recommend asking for Manny—he’s the best!”

“I purchased a ‘25 Tiguan (so far favorite car I’ve ever owned and I’ve had a lot 😂- Lexus , BMW, Mini, Toyota, Honda and Nissan) and could not be happier with my experience from start to finish ! I had had a horrible experience with Santa Monica Lexus (lawyer worthy experience) and was still upside down on my car. Galpin worked with me and was such a great experience. I also love the nostalgia of The Scooby Doo Van and an original Herbie in the dealership.”