Gerald Kia of North Aurora

4.8 Google

Google Customer Reviews

Kimberly Whowell

Mar 4, 2026

Rating:

β€œI have been a Gerald KIA customer from the start. Those were the days when KIA was in the trailer on the lot. It’s been 25 years I believe and they have always had a great service department. It has become even more efficient now. All of the staff is so friendly and helpful. I bought at least 4 different Sportages from North Aurora Gerald KIA.”

T G

Feb 28, 2026

Rating:

β€œVery happy with our new to us EV9 purchase. Adil had the car ready when we got there and met us at the door near immediately. This meant a lot as I called ahead and let them know I was bringing my young kids in with me, they clearly valued our time and the sales team here communicates well. Adil overall was great to work with, I appreciated his concern for the privacy of my personal information throughout the transaction. I highly recommend him!”

Tori T

Feb 8, 2026

Rating:

β€œI recently purchased a vehicle from this dealership and truly had such a great experience from beginning to end. Buying a car can sometimes feel stressful, but the entire team made the process smooth, efficient, and actually enjoyable. My salesman, Tyler, was fantastic. He really paid attention to the details and kept everything moving without ever making me feel pressured. I appreciated how easy he made the whole process. The General Manager, Chuck, was just as impressive. He was friendly, genuine, and very approachable. You can tell when leadership creates a positive culture, and it absolutely shows here. The finance manager was also wonderful to work with. He was personable, helpful, and transparent. He took the time to explain everything clearly and made sure I felt comfortable every step of the way. Overall, I’m so grateful for such a seamless experience and would highly recommend this dealership to anyone looking for a team that truly cares about their customers.”

Jacob Weller

Sep 27, 2025

Rating:

β€œ10/10 recommend going to north Aurora KIA! Salespersons were knowledgeable and are willing to work with you all the way! Bought this K5 and absolutely loving it! Service department does a fantastic job with servicing all cars!”

Brett Melton

Sep 19, 2025

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β€œI just bought my first vehicle from this dealership and it was a great experience.They had a huge car selection, were also quick on completing a car purchase. I also contacted five other dealers for a Kia telluride. My local dealer didn't want to give me much for my trade-in or take Annie off the vehicle, to other dealers didn't want to send me final quotes, and out of the two remaining dealers, Gerald Kia of North Aurora gave me more for my trade-in and took a little off the vehicle. So they earned my business. Thanks”