
Google Customer Reviews
ODELL97
Aug 29, 2026
Rating:
“Went in to get an appraisal at around 7 PM, an hour before they closed, and was immediately greeted by a friendly man at the main desk. After explaining what I was there for, he set me up with Jack Davis, who was awesome and very helpful and down to earth. I wasn't able to get the amount I needed out of the car, but I honestly didn't really expect to, but I was still surprised to get offered as much as I did in the end. I would absolutely be willing to shop here in the future, and will recommend them to others in the future.”
Emilio
Aug 25, 2026
Rating:
“I’ve been very impressed with my first CarMax experience, the Norman CarMax followed through to ensure what could’ve been a challenging experience with a vehicle into an amazing experience. Trade in offer was the best, no pressure sales and top tier customer service led me to buy a competitively priced upgraded vehicle. Extremely happy I chose to stop by Norman CarMax.”
David Morris
Aug 25, 2026
Rating:
“Easy going and polite! ALL of the staff, bottom to top, are great.
When buying a car here, keep in mind they have a different business model. They are here to get any car that meets your needs financially and in transportation. Remember your assets, think things through, and they will help you out.”
John Campe
May 5, 2026
Rating:
“We’ve had an outstanding experience with CarMax this year. Between buying three cars and selling two, we’ve been through the process multiple times—and every single experience has been smooth, efficient, and professional.
What really stands out is how easy they make everything. The buying process is straightforward, no-pressure, and transparent. The selling side is just as impressive—quick appraisals, fair offers, and no hassle. Every team member we worked with was knowledgeable, respectful, and genuinely helpful.
It’s rare to find a dealership that consistently delivers this level of service, but CarMax has absolutely earned our trust. If you’re looking for a stress-free way to buy or sell a car with great value, this is the place to go. Highly recommend!”
Troy Ham
Nov 23, 2025
Rating:
“I have consistently had excellent experiences doing business with CarMax, from Houston to Southern California and now in Norman, Oklahoma. The operation here is truly exceptional and hard to beat. I was very pleased with how quickly we completed the transaction.
I put my vehicle's information on Carmax.com during the day and received a quote. Less than 16 hours later, the entire process was finished. The very next morning, I had an appointment that took exactly one hour, and the business was concluded. I left with a check and was headed to the bank to make my deposit.
It was a fair deal all around, and I was delighted with the no-pressure environment.
Corey B. was exceptionally professional and efficient. He kept everything moving smoothly and was entirely focused on what I needed. There was never any pressure; he simply made sure the necessary steps were taken.”