Genesis of Bloomington Normal

“I normally don’t write reviews about companies or products but this dealership made buying a car a pleasant experience.Trina our sales rep was pleasant patient and knowledgeable never rushed us. We bought a GV 80 a fantastic car and a great value for the money. Would I buy another car from the dealership and Trina you bet!!”

“We drove over two hours to the Genesis dealership in Bloomington, and I can honestly say it was worth every mile because of Trina. From our very first conversation, she was warm, friendly, and genuinely interested in helping me find the right vehicle. She was incredibly knowledgeable, patient, and attentive, taking the time to answer all of my questions without ever making me feel rushed or pressured. She listened to what I was looking for, respected my budget, and worked hard to make sure I found the perfect vehicle for my needs. What really stood out was how easy Trina made the entire experience. Buying a car can be stressful, but she made it enjoyable from beginning to end. Her professionalism, honesty, and positive attitude gave us complete confidence throughout the process. It’s rare to meet someone who truly cares about their customers the way she does, and her exceptional customer service is the reason we were willing to drive two hours to do business with this dealership. The finance and sales manager were equally outstanding. He was incredibly personable, supportive, and took the time to answer every question I had. He explained everything clearly, made me feel comfortable throughout the entire process, and never once made me feel rushed or pressured. His professionalism and willingness to help made the financing process seamless and stress-free. Exceptional customer service like this is hard to find. The entire team made me feel valued and appreciated from the moment we arrived until I drove away in my new Genesis. If you’re looking for a dealership that truly puts its customers first, I highly recommend making the trip to Genesis of Bloomington and asking for Trina. I absolutely love my new vehicle and couldn’t be happier with my experience. Thank you for making this such a positive and memorable car-buying experience!”

“Working with the team at Genesis of Bloomington-Normal might just have been the best experience that I've ever had in purchasing a new vehicle. From the sales consultant (Trina Gordon) to the management team (Dan Moorhead and Ryan Gremore), they really tried to understand what we wanted in a vehicle and what our financial goals and limitations were. Trina worked hard after we just walked in on a very busy Saturday. She pointed out everything about the vehicle but really hit home the safety features, which was important since we were buying for a teenager. She obviously showed all of the other great features but really homed in on the safety aspects. Dan and Ryan then worked intently on listening to our financial asks and, in the end, were so helpful that it made our decision extremely easy. If you're considering a new vehicle, I'd absolutely recommend Genesis of Bloomington-Normal and their outstanding staff!”

“We had an excellent experience purchasing our new Genesis GV80. From start to finish, everything was smooth, professional, and stress-free. Miguel Triveno was our Product Specialist and he was absolutely wonderful to work with. He was very knowledgeable, patient, and extremely helpful throughout the entire process. He answered all of our questions, kept us updated, and made sure we felt comfortable every step of the way. No pressure, just great customer service. I highly recommend this dealership, and definitely ask for Miguel!”

“I purchased a new Genesis 2025 GV80 v6 3.4 AWD My sales consultant was Caitlyn Rossman, she was very professional and easy to work with. This was my first Genesis vehicle so she took the time to answer all my questions. She never tried to sway me in one direction, once she asked me what I was interested in, she listened and offered me solutions. She continued to reach out to me after the sale to answer my questions. The whole team was very friendly and professional and made the buying process comfortable. I highly recommend Caitlyn for your Genesis and car buying needs, along with the Bloomington Genesis team. Great job Caitlyn!!!! Mike Zywica”