Premium Autos

“Rori provided the best customer service. My experience was amazing. I was so pleased with the service, I purchased my Model Y Tesla. Ivan was a great dealer to help me with my purchase. I definitely recommend everyone to shop at Premium Autos Norco.”

“This review is for Rory Contacted Rory on Wednesday afternoon and she was able to coordinate with my bank to secure the Tesla I wanted would be available for me to drive back to San Diego. Coordinating the trip wasn't easy and I didn't want to waste a trip, but Rory made the deal happen and now I'm on my way out of the Norco in my new (used) 2022 Tesla that I'd been eyeing. Thank you Rory and Premium Autos for this simple car buying process! You've got a loyal customer now from a different county! Hit up Premium Autos and ask for Rory and I promise she got you!”

“Had a horrible experience buying a Tesla. Price on the site said $23,000 but after all the fees, mandatory $2,000 anti-theft insurance that they wouldn’t budge on (even thought their own website said it was optional), it ended up being a whopping $29,000. The inside interior had damage and there was nothing I could negotiate for a lower price. Never have I heard that an auto dealership that doesn’t negotiate. This was the second place I stopped at that day and if I didn’t live 2 hours away, I probably wouldn’t have gotten the car but I was in a rush to get one. Something that was seriously alarming was they sold me the car with 15% battery. I was shocked that their cars aren’t fully charged for the customer, what kind of dealership does that. I had to spend 2 hours trying to find a charger. Because my Tesla was new, I wasn’t able to use the Tesla superchargers. I drove around to 3 different charging stations and almost ripped my hair out after waiting 30 minutes for a charger just to find out my adapter didn’t fit. I was finally able to charge my car 2 hours after leaving the dealership. Genuinely horrible dealership, steer clear at all costs. Don’t make the same mistake I did.”

“Edit- I went on their website and looked for their disclaimers. Their websites list all their warranty products and add ons as optional. When I went back to the store to get Clarification they were dismissive and basically said "I know what the website says...but this is what our owner is making us do and there is nothing we can do about it." At that point it was clear to me that they are illegally baiting and switching people so I filed a complaint on the dealership with the DMV. I suggest everyone else who has had this experience do the same thing. Original -The reviews definitely don't lie. I took my son there because he was looking for a car and they were open to letting us take it to our mechanic for an inspection. We would have bought the car on the spot but then they sprung the extra 2k anti theft service.which isn't even a device to track your car but just a secondary insurance policy that they are probably paying $100 for. It's one thing to charge that for a $50k $60k car. But this was a $8k Chevy. You mean to tell me you want to force me to pay a 25% mark up just because? Horrible dealership. I still can't believe what I just dealt with.”

“We arrived at Premier Auto after reviewing their inventory online. Make sure you take note of the vehicle stock #s that you are interested in, check to see if they have salvaged titles, and notes them all down on the sign in sheet when you arrive. Even though we made an appointment, you still have to wait depending on how busy it is. April assisted us through the process and was very efficient, even though her day was fully packed. Our purchase was as streamlined as it could be! We were happy with April, she was a pleasure to work with. Also, Premier Auto has a great selection of Teslas to choose from!”