
Google Customer Reviews
Adam Potts
Jul 11, 2026
Rating:
“I had an excellent experience at Ford Basil in Niagara Falls. The entire process went smoothly from start to finish, and everyone was professional, helpful, and made everything easy to understand. Anthony was especially great to work with—he was knowledgeable, patient, and never made me feel pressured. He took the time to answer all of my questions and made sure everything was taken care of. I couldn’t be happier with the experience and would definitely recommend Ford Basil to anyone looking for a hassle-free car buying experience. Thanks again, Anthony!”
Mike Sosnowski
May 30, 2026
Rating:
“We recently purchased a new factory-ordered Ford F-150, and the entire experience was outstanding from start to finish. This is the third vehicle we’ve purchased through Cherie, and once again she exceeded our expectations. She kept us informed throughout the ordering process, answered all of our questions, and made everything smooth and stress-free.
Cherie is knowledgeable, professional, and genuinely cares about her customers. Her dedication and excellent customer service are the reason we continue coming back. We couldn’t be happier with our new F-150 and highly recommend working with Cherie if you’re looking for a great vehicle-buying experience. She’s simply the best!”
Ashlyn Harms
May 1, 2026
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“Sam provided amazing service while helping me purchase my 2022 Ford Escape. He made the entire process quick, smooth, and stress-free — everything was completed within just 1 day! He was friendly, professional, and made sure all of my questions were answered along the way. I couldn’t be happier with my experience and would highly recommend Sam to anyone looking to buy a vehicle. Thank you so much Sam!”
Scott Zak
Apr 12, 2026
Rating:
“Great experience overall buying my bronco at Basil . There was great communication during the Bronco stop sale that kept me informed on what was going on. Our discussed pricing was honored a month later when the vehicle was finally able to be delivered. They did a good job with my difficult trade in as well. Tim, Sean, and Sami were all great to deal with throughout the process. It was definitely worth the drive for us for the great experience. Thanks again.”
Valeria Hoertz
Feb 28, 2026
Rating:
“Had an absolutely amazing car buying experience with Blake and Joey through Basil Ford of Niagara Falls. I walked in as a solo female wanting to buy a car, and these two took the best care of me. I never once felt pressured to buy a car from them. Blake and Joey were not only kind, but they were honest and went the extra mile to help get me into my dream Mom car. I will recommend any of my family and friends going forward to see them. Thank you guys again so much!”