Dale Earnhardt Chevrolet

“Everything about my visit was absolutely amazing. Friendly, helpful, professional. I would definitely recommend this place if you’re looking to buy a vehicle. I’m loving my truck!”

“The service department is top notch. I moved from Texas and needed a dealership to take over servicing my Silverado HD diesel truck. I have been going to Dale Earnhardt Chevrolet ever since. Their prices are very competitive and their service is high quality and honest. They don’t push stuff you don’t need and when they do find something that needs attention, they give you an honest no-pressure quote that beats their competition easily. I highly recommend them for your service needs.”

“First time visit for service of my GMC and the staff, from checking in to checking out, were extremely professional, polite and welcoming. Will 100% be returning for future service. Plus, the Earnhardt store is off the chain awesome! Picked up some swag...bonus! Just a great experience!”

“I want express my disappointment and frustration regarding the service I recently received for my 2019 Chevrolet Silverado. On May 31 2026, I brought my truck to your dealership for three specific services: Engine oil and filter change. Transmission fluid and filter service. Diagnosis and repair of a recurring "Service Parking Brake" issue. At the time of drop-off, I clearly explained that whenever the Service Parking Brake message appeared, I would lose the ability to engage or disengage the electronic parking brake. I was informed that a diagnostic fee would be required, which I agreed to pay. After your diagnosis, I was told the parking brake actuator was the cause of the problem. Based on your professional recommendation, I authorized the repair and paid the invoice in full. Unfortunately, the exact same problem returned the very same day I picked up the vehicle. That Friday evening, I was stranded for approximately three hours at a gas station because the parking brake would not release. After disconnecting the negative battery terminal and waiting, I was finally able to get the vehicle moving again. I immediately attempted to contact the dealership. No one returned my calls. The following day, Saturday, the problem occurred again, leaving me stranded for an additional two hours. Once again, no meaningful assistance or callback was provided despite multiple attempts to contact the dealership through phone calls, voicemail messages, and your text messaging system. On Monday, I was finally instructed to bring the vehicle back Tuesday morning at 8:00 AM. I arrived as requested and once again explained the situation in detail. However, throughout the day I received no updates. By approximately 4:00 PM, nobody had contacted me regarding the status of my vehicle. I had to call myself just to obtain information. The following day was no different. I made multiple calls and received little to no communication. Eventually, I was informed that additional charges would apply for reprogramming a module. This was completely unacceptable. The vehicle was being returned for the exact same issue that I had already paid your dealership to diagnose and repair. I had already paid for the diagnostic process and the recommended repair. Any additional work required because the original diagnosis failed should have been handled under warranty and without attempting to charge me again. What is even more disappointing is that after all of this, the Service Parking Brake warning returned yet again immediately after I picked up the vehicle. At this point: I paid for a diagnostic procedure. I paid for the repair recommended by your technicians. I lost multiple days without my vehicle. I spent several hours stranded at gas stations. I repeatedly had to chase updates because communication was virtually nonexistent. I was asked to pay additional money for a problem that was never resolved. Most importantly, I still have the exact same issue today. Now is worse because even the engine light is coming on From my perspective, this does not reflect a proper diagnostic process. It appears that parts are being replaced based on assumptions rather than a conclusive root-cause analysis. A professional diagnosis should identify the actual source of the failure, not simply replace components and hope the problem disappears. I trusted your dealership because I expected factory-trained technicians, professional communication, and accurate troubleshooting. Instead, I have spent significant time, money, and effort and remain with an unreliable vehicle and the same unresolved problem. complete reassessment of the diagnosis, and a clear explanation of how this issue will be resolved without further unnecessary charges would be ideal I am extremely disappointed with the level of service I have received and hope management takes this matter seriously.”

“I was searching for a BMW or Mercedes on the used car market and decided to check out this dealership I had driven by many times in my travels. So finding this Lexus wasn’t even on my radar. I went down the rabbit hole with the complete info provided and decided to call. Brad King was my salesman and he is 5 star 🌟 After brief conversation there wasn’t any hoopla or upselling just “Hey Russ let us make this work for you”. I am not one to just blindly brag on a sales experience, however the team at Dale Earnhardt reminded me there are great people in the industry. If you are willing to go a few extra miles or even 1000+ miles ( like me). Call them up and you will enjoy your experience. Ask for Brad King. He and the team will make it a professional and family style experience.”