New Smyrna Beach Chevrolet

“I haven’t been the same since that day. The day Marshal moved my motor. I needed (wanted) a new truck, and I mentally prepared to be bombarded with greasy salesman tactics, but to my surprise I was greeted at the door by a boyishly handsome young man with hope still in his eyes. He clasped my outstretched hand with the firmest, most solid, and yet alarmingly soft handshake I’ve ever had. Marshall then expertly found me the truck that he somehow knew would fill the void in me after my wife left. Not only was he handsome, polite, professional, charismatic, he was also a magician with the numbers. I watched him bully the sales manager and finance dept into getting me the absolute best deal I’ve ever had in my life. Marshall is a mountain of a man, he will move many motors the way he moved mine. If you go to this dealership you must ask for Marshall, but try not to fall in love (challenge impossible). I think about him often, while sitting in my new truck at 2am.”

“Impressed with the communication and professionalism of all involved. From my service advisor to scheduler and even the shuttle drivers. Clean and inviting interior. I was visiting from out of town and they treated me like a long time customer.”

“My experience with New Smyrna Beach Chevrolet left me extremely disappointed with the overall buying process and post-sale customer service. Before purchasing my 2022 Chevrolet Tahoe Premier, I received a walkaround video of the vehicle during my initial inquiry. The issue I later raised was visible on that video, and both the transport driver and I observed it upon delivery before I signed paperwork. Despite this, there was never any direct verbal disclosure to me regarding the concern, nor was there any written acknowledgment presented for me to review or sign before the sale was finalized. What frustrated me most was not simply the issue itself, but the handling of the situation afterward. During the process, I received inconsistent explanations regarding what was known, what was disclosed, and how the matter was being interpreted. I spent considerable time communicating with Chevrolet Customer Care, multiple dealerships, and management representatives trying to get straightforward answers and proper documentation. As a customer making a significant purchase, I expected transparency, professionalism, and consistency throughout the process. Instead, I was left feeling that my concerns were minimized and that clear communication was lacking from the very beginning. I understand that used vehicles may have imperfections, but honesty and customer service should never be optional. Based on my experience, I strongly encourage anyone purchasing a vehicle from this dealership to carefully inspect the vehicle, request written documentation of any concerns, and ensure all questions are fully answered before signing paperwork.”

“Highly Recommend Kyleigh at New Smyrna Beach Chevrolet! My wife recently purchased a beautiful 2023 Cadillac XT6 from Kyleigh at New Smyrna Beach Chevrolet, and the entire experience was outstanding. From the very first contact, Kyleigh made everything incredibly easy and stress-free. She was extremely knowledgeable about the vehicle, answered all of our questions patiently, and never felt pushy. The process was smooth and professional from start to finish. Kyleigh handled the paperwork efficiently, explained every detail clearly, and truly went above and beyond to make sure we were completely satisfied. She made what can often be a complicated car-buying experience feel simple and enjoyable. We couldn’t be happier with both the vehicle and the service we received. If you’re in the market for a new or used vehicle, I highly recommend working with Kyleigh at New Smyrna Beach Chevrolet. Five stars all the way! ⭐⭐⭐⭐⭐”

“John Prine, and the sales manager did an exceptional job in meeting my expectations. This dealership does not play with add ons, and it removed any level of anxiety that one may experience at other locations. I will go out of my way to make any future purchases from this exceptional Chevrolet dealer. Thank you all for an exceptional customer service experience. The finance manager was exceptional as well. Keep the pace!!”