Sheridan Nissan

“My trip yesterday was a mixed bag. I took my vehicle in for an oil change. The staff in Service were not very warm. Almost a course, straight down to business feel. I requested not to have my vehicle go through the car wash and that was followed. Upon retrieving my vehicle after the oil change, i found it left with smudge marks on the passenger side front quarter panel, and had a couple drops of oil on my center console. How does that happen? I know accidents can happrn, but the exterior smudge marjs plus oil inside, just seems like flat out careless. The time spent was ~1hr15m. The best part of the visit was chatting with other customers while waiting, but I know that's not really what these reviews are for. Leaving a 2 star review, and to explain i dont ever leave 5 stars - nobody's perfecr. I knocked off a dtar for the cold demeaner of customer facing staff, and i knocked off a star for the carless actions of the tech who did the work. I would have provided pics of the oil drops on the center console, but i didnt get the link to leave a review until 24 hrs after my appointment.”

“The representative and staff were attentive, professional, and courteous. I wish I could have gotten my flat fixed the same day, but because of the holiday they were a little short staffed. They were able to get it back none a day earlier than predicted. Sheridan is a 10/10 for service.”

“I just purchased a beautiful Nissan Dark Armour Rogue AWD in Pearl White with black trim with Putty interior from Sheridan Nissan. I am in love. Lady Pearl is a beauty. My salesperson Mike Bellina was fabulous. He was so knowledgeable and was able to answer all of our questions. There was No pressure. He was extremely patient with us as we had a beautiful grandchild born the day we test drove the car. We kept in touch with each other. I felt very comfortable working with him. I had an immediate trust level. I highly recommend Sheridan Nissan. Be sure to visit Mike Bellina. He will serve you well.”

“Mike was very helpful throughout the process and communicated very well. He fully explained all the features and responded quickly to my follow up questions. Overall my experience was a 10/10. I strongly recommend first time car buyers like myself to purchase a car from Sheridan.”

“Had a warning light/service now indicator. Immediately made appointment. However shortly after making appointment service light was no longer showing. Still Took car for service and added oil change. After diagnostic, service wanted to charge me over $700 for an issue I knew would be covered under warranty and they said it wasn’t covered under manufacturer 5yr 60k warranty. I own a 2022 with 56k. I called spoke to Mitsubishi corporate and was informed the service is covered under the manufacturer warranty and they said a service order was never initiated to even see if covered. Mitsubishi corporate suggested if Sheridan will not honor warranty then I should go to a different Mitsubishi dealership”