Wyatt Johnson Ford

“We bought a used Ford Expedition at Wyatt Johnson 6 weeks ago and have had the worst purchasing and maintenance experience ever. We wanted to purchase from a dealership with a good reputation and a warranty so that if anything were to go wrong with the car in the future, we would be covered and could manage to get our kids places while we were down a car.  We were happy to find this car at a price that seemed reasonable. However, on our test drive, the check engine light came on and the car started driving incredibly rough.  The sales manager asked if we would still be interested if the car was working correctly.  We said we would and the maintenance team swapped out an ignition coil and we moved forward with the purchase.  We didn't expect that I would be back in maintenance just 2 weeks later when my wife told me that the car was driving rough and the check engine light was on.  I took it into the shop at Wyatt Johnson and they found the issue was the left CC.  They also noticed that the timing chain needed to be replaced.  The timing chain ($8k) is covered under the warranty, but now I'm on the hook for a $2k catalytic converter that was probably made worst by an ignition coil that should have been caught by maintenance before the car was blue oval certified and given to me to test drive.  At that point, we were obviously disappointed to be spending thousands on a car that I just got a couple weeks prior and still had temp tags on. In the several weeks since then the car broke down while I was taking our son to camp in rural North Georgia and needed another new ignition coil and spark plugs, and just this week the AC has broken. We do not recommend Wyatt Johnson Ford and do not trust the reliability of their Ford Blue Oval Certification process as it has failed us greatly and we have had to put thousands of dollars into a vehicle that still has temporary tags on it. We have only had it for 6 weeks and it has already spent a week in the shop spending a lot of money on a fix that should have been caught and fixed before we purchased it.”

“Wyatt Johnson provided me with a fantastic car buying experience. I worked with Mike Price and he was incredible. He was not pushy. He was very helpful…answered questions when I had them and went above and beyond to make sure I was able to test drive each vehicle that peaked my interest. He was engaged and made the experience enjoyable!!! I’m so happy with my new Ford Explorer!”

“Went in to look at trucks and was stopped by Johnny to help me, he was very patient and helpful to me and my girlfriend( in which he convinced her I’m saving up for a wedding ring) but helped me in all ways possible to keep my monthly payments where I needed them to be at and helping me get approved same day! After sent me over to Wyatt in financing who made it very clear what the next steps look like and all options for better protection on my warranty coverage as well”

“I had a great experience at Wyatt Johnson Ford. The staff was incredibly friendly, helpful, and accommodating throughout the entire process. It genuinely felt like they cared about helping me and making everything as smooth as possible. Matt Biddle was my salesman, and I highly recommend him. He’s very kind, knowledgeable, and made the whole experience easy and comfortable. I would absolutely come back and work with him again in the future.”

“⭐️⭐️⭐️⭐️⭐️ We had an absolutely wonderful experience working with Micah Singley and Doug (I forgot his last name) at Wyatt Johnson Ford while purchasing my husband’s truck. They are an excellent team! From the very beginning, I was concerned because he looked so young. Don’t let that fool you, because his 10 yrs of experience shows. Micah truly listened to our concerns and understood our apprehension due to a previous car-buying experience at a different dealership. His approach was genuine, caring, and never pushy—we never once felt “sold.” I am in sales myself so my standards are pretty high when it comes to an incredible buying experience. Micah worked hard to earn our business and made the entire process as easy and stress-free as possible. What really set him apart was how he handled a situation with long term client while if his while he was assisting us. I was impressed by how attentive he was to all of us, including our 12-year-old son. Buying a vehicle can be a long process, but Micah went out of his way to engage with our son, talk with him, and make him feel included, which made a huge difference for our family. It’s clear that Micah isn’t just about making a sale—he truly cares about his customers and building lasting relationships. We genuinely enjoyed working with him and would absolutely refer him to any of our friends and family. If you’re looking for someone who values trust, honesty, and long-term customer relationships, Micah is your guy.”