Audi Downtown Nashville

“This newest purchase of a 2025 Audi Q5 will be my seventh Audi I have bought in the last 13 years from seven different dealerships. I have purchased three Audi A7's (for myself), two Audi A3's (for my middle daughter), one Audi Q8 (for my wife), and now the newest member of our family is a 2025 Audi Q5 (for my oldest daughter). Obviously I have a passion for Audi's auto lineup, and the next vehicle I buy will be a ... "wait for it" ... Audi! BYW, I only purchase white vehicles because it will get 105 degrees in Texas at times, so the color of my Audi's have to be white (there is no debate there). The reason I seem to buy Audi's from all around the United States (and have them delivered to my address in Texas) is because either the Audi dealerships in my area are too proud of their inventory (meaning they don't deal enough on price for my satisfaction), or the specific vehicle I want is in another part of the country. However, if I can purchase the vehicle in such a manner that approximately a $1,500 transport fee expense on top of the negotiated price still makes sense, it's worth it to me. That said, I have to admit my purchase experience at Audi Downtown Nashville was one of the most favorable vehicle buying events I have had in some time. Starting with (Leo) the GM, which was a delight from our first conversation, to the sales representative (Savon), to F&I department, each and every one of them were professional, and respectful of my time. I have been described (when going into a vehicle purchase) as like a Attila the Hun, but Leo's management style (basically chill) calmed my intensity which I must say carried through all departments, which is a tribute to his leadership demeanour (the domino effect) and the dealerships philosophy. I share this complimentary review because I was in the automotive industry for 10 years of my past life, and I know what best practices means and how it's perceived by the customer. So in closing, I'm not sure if Audi Downtown Nashville will have my next Audi in stock when I'm ready to purchase my next Audi, but if you're considering an Audi that they have in inventory that you'd be interested in owning, I would say with conviction that you're in the right place. Happy buying and be blessed!”

“Extremely grateful!!! We recently relocated to TN from Chicago. A car we purchased from an Audi Dealership in California was shipped to us in Nashville. As soon as the vehicle was delivered, we experienced issues. This was after the car was fully checked in CA before shipping. We called Audi in Nashville ASAP, explained issues and our position. We didn’t want to bring vehicle home, we wanted to take to Audi Nashville for a full inspection/analysis right away. The Sales Agent was very helpful. We were told service was closing soon, but we could bring vehicle in utilizing drop box. The car would be assessed as soon as they could. Please note, the TN snow storm was approaching. When we arrived Service was closed, but a Sales Team member walked out to greet us, assuring us we in best hands. We absolutely were!! I can’t say enough about the Service Team, Sales personnel and location. I received a call from Jay (Service Coordinator) first thing next morning (day before storm). Jay documented all issues, reviewed problems, concerns and then asked questions to assist with the work up of car. I was sent pictures, videos and updates. Not only was the vehicle inspected as a priority, but also fixed the same day!! Systems reset, diagnostic findings addressed and fuse replaced. Jay and his team went above and beyond to help us. Our disappointment with just receiving car the night before from the shipping company was validated. Jay answered all questions, assisted with each fix/remedy/recall and welcomed me to dealership (we have another Audi as well). Thank you Jay. A pleasure working with you! People like you and your staff make a difference!”

“Found a great deal on an Audi Etron just before the EV tax credit was expiring. Most auto makers were offering incredible incentives and at 0.99% Audi was one of them. Savon set me up with the right car and poor Reggie was working late Sunday night to answer all my questions. I work in sales, so the details is where I feel most comfortable. They made sure the process was smooth, no pressure and hassle free. My only regret, is not having them give me an Audi hat before closing the deal. Quality service and incredible vehicle gents. TY”

“After searching the tri-state area for weeks. We finally found the color combo exterior/interior we had wanted. Went in on a Saturday, very laid back atmosphere, no pressure and in a very quick & painless fashion we got the car we wanted. Maegan Walker was ours sales rep and handled everything as smooth as possible. Would recommend. Looking forward to Audi ownership.”

“I got my first EV, and I'm truly grateful for the excellent customer service provided by everyone at Audi Downtown Nashville. They understood my needs and guided me to the best options. I was deeply impressed by their professionalism and experience. Their transparency and attention to detail gave me confidence and assurance in my decision. Thank you, Meagan, Yong, and Leo, for making the experience smooth and enjoyable!”