
Google Customer Reviews
Alexis Martinez
Jun 8, 2026
Rating:
“If buying a car was an Olympic sport, Ben would be taking home the gold. 🤣 Everyone knows that the process of buying a car is a bittersweet process, but Ben kept me laughing the whole time, I almost forgot I was spending money lol. He even stayed late to get everything wrapped up. His professionalism, patience, and sense of humor made the whole process enjoyable. I came in looking for a car and left with a great deal and a few new jokes. Highly recommend!
Also wanted to give Victor a shout out, he was a big help on the phone before even walking into the dealership!”
Nani Franzitta
Jun 4, 2026
Rating:
“Had an amazing experience buying my 2026 Mazda CX-5 at Naples Mazda! Kevin was incredibly helpful, professional, and made the whole process smooth and stress-free from start to finish. If you’re looking for a new car, definitely go see Kevin—he’ll take great care of you! Also, thank you to Steve for being such a friendly, welcoming face every time I came by!”
Carol Oliver
May 12, 2026
Rating:
“Should be 10 stars for excellent personal service! Super sales advisor, Sam "the Fish" Johnson, granted my wish! Well worth the more than an hour's drive from Cape Coral because of the excellent response and customer service by Naples Mazda. After one conversation and one meeting, Fish immediately knew what I was looking for and even changed out the interior to fit my wants. And he personally delivered the car to my home! Very rare to find such care!
I was originally looking at the CX50 to upgrade from my 4-year old CX5 (which was excellent but I wanted a change). Had contacted the Ft. Myers Mazda but after a couple months (and a surgery recovery), I changed my mind to the smaller CX30 - a little more sportier and I didn't need a big SUV. I kept getting shuffled around between sales people in Ft Myers and finally I went online and was immediately contacted by Sam at Naples Mazda. Since there was no aero-gray exterior with white interior to be had in Florida, they went to a specialty upholsterer and had the interior changed to white leather. Now that's attention to customer wants!
This type of service is almost unheard of so it was well worth the drive. We invited him to dinner after he delivered my car (it was after hours) and he has now become a part of our family. He named me "Care Bear" but that's now what I am calling my new car.
A shout out to other sales members - Anthony Carolina, Sean and Brandon from finance and manager, Bashar!”
Sharon Fortune
May 1, 2026
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“I had an outstanding experience working with Giancarlo during my recent Mazda purchase. From start to finish, he went above and beyond to make sure I understood every detail of the process. He was incredibly patient, knowledgeable, and genuinely attentive—never rushing me and always taking the time to answer all of my questions thoroughly.
If you’re looking for someone who will guide you with professionalism, integrity, and care, I highly recommend working with Giancarlo. I couldn’t be happier with my experience and my new Mazda!”
Chuck Fuller
Apr 14, 2026
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“Starting talking to"Fish" after searching on their website. We didn't have any luck on Fort Myers. So,we drove down to Naples. I want expecting to actually to buy on Saturday. The Hubs had to bartend at his job at 430pm. So, we went down and got there at 1230pm. I figured we could find the right CX-5 and put a deposit on it. Come back the next week on his off day. But, they acted quickly. But 330. Done deal. They met us halfway to our requests. And it was done. When we got home. Only one key Fob. Unacceptable for a CPO (Certified Pre-Owned) I immediately texted Fish. He took care of it. He got on it. And we're going back in a couple days to have the new one programmed for the CX-5. Top notch dealership. Fish is doing his best. To really accommodate the customer. Kudos to Loo, the Finance Manager. Bright, knowledgeable Young Man. Smooth, efficient dude. I would definitely hire, if I was still being manger myself.”