Airport Kia (Naples)

“Such a great experience from start to finish. Between Jesse and Kyran “KP” , TOP TIER customer service! They made the entire day exciting. Testing 5 different cars could get exhausting but they kept the same enthusiasm throughout. Thank you for setting us up with a reliable car for the foreseeable future.”

“Best experience ever with this dealership. The best in the country! 5 stars service and communication. They made the purchase of the vehicle so easy with clear communication and unbeatable price! I come all the way from Miami to Naples to deal with the best in the business! Thanks again to all the team at Airport Kia Naples, Mike and Tyler for an amazing experience!”

“This has been my worst experience with Kia so far. I currently lease a Kia EV9, which has had ongoing issues. I brought it in for service on Saturday and was told it would be ready Monday. On Monday, I was informed it would not be ready, so I asked about a rental car since I had already been without a vehicle for several days. I was told I could rent through Enterprise and that the cost would be reimbursed. The next day, I was told they could not find any issue with the car—even though I have video evidence of the main display flickering and going black, and the charging speed being significantly reduced. Even worse, when I reported a serious issue where using the app to turn on the AC causes the car to become completely unresponsive (cannot start, stop, or shift into drive/reverse), I was told to simply not use that feature.This is an $80k vehicle. Being told “don’t use the feature” is not an acceptable solution. Because they “could not replicate the issue” and no parts were ordered, they refused to reimburse the rental. So now I am expected to pay my lease while my car sits in service, and also cover a rental myself—simply because they could not diagnose the problem. Extremely disappointing experience with both the dealership and Kia as a brand. I will not be choosing Kia again.”

“I worked with Lauren for a couple of months while deciding whether to buy out my lease or lease a new Sportage, and she was absolutely fantastic. Her communication was always prompt and helpful, making the process stress-free. When I arrived, everything was ready, and I was in and out in about two hours. Lauren was incredibly patient and made the entire experience smooth and enjoyable. Highly recommend working with her! By the way, this is my 4th Kia Sportage!”

“This dealership is hands-down the best dealership I’ve ever worked with. They were the best price out of 20 different dealerships that I contacted and no games. This Internet sales manager, Anthony Was amazing to work with, and the deal was done all through email. It was so quick and easy! I’m extremely happy with My Kia Sportage hybrid Prestige, really great car with a ton of tech. I highly recommend this dealership and ask For Anthony!”