CarMax Naperville

4.3 Google
Open Today:

10:00 AM - 9:00 PM

Google Customer Reviews

Thomas St. John

May 22, 2026

Rating:

The process of selling my car was efficient and seemless. I started with an online quote. Liked what I saw and made an appointment. With all the necessary information the onsite process would have taken no more than 30 minutes. They even gave me a ride home. It was all great!

Alex Sosa

May 4, 2026

Rating:

Demond and Luke were great to work with from start to finish. Luke made the test drive easy and informative, while Demond handled all of the paperwork efficiently and kept everything moving smoothly. The entire process was seamless—couldn’t have asked for a better experience. Great duo and excellent support across the board.

Dave Abc

Apr 28, 2026

Rating:

My appointment was 2:30 PM and I waited more than one hour and I had an appointment and I had everything online ready to go with the customer service took longer. I sold the car Carvana too before and took 10 minutes to just to sell my car

Tuan Nguyen

Mar 10, 2026

Rating:

They were really fast and really efficient. I came in to sell a car and the process was painless. Someone was there immediately to help me and I had a quote within 30 mins of stepping into the store. I used the time to browse the lot. I decided to sell the car there and the check was in hand within 30 mins of receiving the quote. Everyone was very professional and attentive. I would definitely do business with them again. Keep up the great work there guys!

Shivakaashi

Dec 20, 2025

Rating:

Salesman Mo was absolutely amazing! His patience and detailed explanations made my experience so smooth and enjoyable. He took the time to understand my needs and provided excellent guidance. Highly recommend him to anyone looking for a great service😊