Advantage Acura of Naperville

“I had a great experience purchasing my BMW from LeRoy Churchill at Advantage Acura of Naperville. The entire process was smooth, straightforward, and stress-free. He was friendly, professional, and very helpful throughout the process. He took the time to answer all my questions and made sure I was comfortable with my decision without any pressure. I’m very happy with my new vehicle and truly appreciate the excellent customer service. I would definitely recommend Leroy and this dealership to anyone looking for a vehicle and will gladly return in the future!”

“Churchill was amazing to work with. We met him, he fully explained the cars features and benefits, took us for a test drive. He did a great job following up to see if we had any questions. He was very helpful in the process. He worked with us to help find the right car, with the right features at the right price. he gets HIGH marks!!!! A real pleasure to work with. He followed up with us after we took delivery to ensure we wrecked pleased with our purchase. We would HIGHLY recommend working with Churchill.”

“I purchased a new 2026 Acura RDX A-Spec Advance in Feb 2026. Less than a mile from the dealership, I noticed the front left window was totally inoperable. It was crooked, open, and roaring with wind noise. The service department replaced the window regulator the next day. Five months later in July, the exact same issue happened to the front right window. I brought the vehicle in at 8 AM on a Saturday morning with the window stuck open and rain in the forecast. The service advisor flat out refused to check for a loaner vehicle, telling me to leave the car for days and find my own ride home an hour away. When I tried to speak to the General Manager, the advisor interrupted and blocked me from explaining the situation entirely. Management backed this terrible decision, leaving me stranded in a brand new vehicle with an open window in the rain. I called the dealership's scheduling department from my car. The scheduler listened, understood the emergency, and bypassed management to book an appointment and provide a loaner. Later, the technician pulled the door panel and discovered a loose, unplugged factory wiring harness. This is a 100% verified factory assembly defect. This is visit number two for the same system failure, putting me halfway to a state lemon law claim. The dealership failed the consumer, and the scheduler put the pieces back together. She deserves five stars for absolute professionalism. Management and service walked me into an emotional disaster hoping I would just go away. Furthermore, this vehicle was delivered to the lot in December 2025 and signed off as ready for sale. The pre-delivery TQI checklist was clearly skipped. A proper road test would have instantly revealed the misaligned glass (step 4A) and deafening wind roar (Step 7H). This proves inherent non-compliance from day one. If this vehicle returns a third time for window or electrical issues, I expect immediate loaner availability, and flawless documentation of the recurring defect”

“I had the best experience here, thanks to John U! I was trading in my Toyota for another non-Acura vehicle and he did everything he could to give me a good price on my Toyota while being able to afford what I was purchasing. John was so nice and helpful, unlike a lot of other salesman I had met at other places that day. I can’t say enough good things about him and this dealership! Thanks, John and Advantage Acuta!”

“Recently got a new 2026 Acura Integra thanks to Rob, Abe, and James. I've been doing business with the Naperville team since 2019. Leased 3 cars and they always make the process easy and seamless. Abe is a great sales guy, straightforward and honest. Rob the used car manager gave me a great value on my trade. James in finance is the best. Thanks again to the whole team. I can't wait to go back and buy another once this lease is up!”