McGrath Acura (Morton Grove)

“Different dealer same tactics. A complete waste of time. Before coming in to the dealer, I asked the manager to confirm if they can take a Chevy car lease and switch me into an Acura. He said he would check and got back to me and said yes. I scheduled a time to come in only to spin my wheels for 30 minutes and then tell me they’re not allowed to take a Chevy lease in. Why waste my time.. your time.. and mislead people. No consideration for people’s time, work schedules etc. what a joke.. the plot thickens.. They called me back after this post. Offered to pay off what I owe to Chevy and get me into the lease we discussed which was exciting and appreciated. I told them I owe $2000 so he said he'd check and see what he can do. He called me back and said they can cut me a check for $2k to pay off Chevy but my lease payment would go up from $395/mo to $499/mo and increase of $104/mo. But, $2000/36months is only $55/mo. When I told the manager that math he said "oh, well, does $449 work?" I called him out on trying to cut me a check for $2000 for Chevy but wrap-in/charge me $4000 on the deal. Truly a crazy experience. A shame indeed.”

“Got my Rdx in and fully serviced . Was taken care of by Leo in service who is fantastic and friendly and very helpful and gave great service advice, got me in and out in no time. I have say very efficient operation at that service department. And the mechanics do good work . Have never had to bring my car back to repair any work they’ve done . Fix it once and it’s fixed . Very good service department.”

“I had an exceptional experience at this dealership’s service desk. Paul truly goes above and beyond to make sure everything is handled smoothly and efficiently. He is knowledgeable, friendly, and takes the time to explain what’s being done, which makes the entire experience stress-free. Paul makes you feel valued as a customer and ensures you leave confident and satisfied. I highly recommend this dealership, especially the service desk, because of the outstanding service Paul provides.”

“I've purchased from this dealer multiple times and it's always a top notch experience. Highly recommend to anyone looking for an honest, transparent, and overall EXCELLENT dealer experience. Reny (General Manager) and the entire sales staff at this location are really a pleasure to work with. When it comes to purchasing or leasing a car, navigating the process can definitely feel overwhelming for some people.... The staff at Acura Morton Grove makes the process as seamless as possible. Again, highly recommend this dealership and the team!”

“We had an excellent experience with Icho at McGrath Acura. I was looking for a certified used car and he helped me narrow it down and found exactly what I was looking for in the price range and the type of car that works for me. He was kind, knowledgeable and did not pressure us at all to buy the car. He provided us with all of the information we needed and represented his dealership extremely well. His follow up has been amazing and we already are impressed with the service department when we added a post purchase item to car. We also had a wonderful experience with his colleague Jasmine. They make a great team. We are so excited to have bought from McGrath and to have met and worked with Icho and Jasmine.”