Moss Bros Toyota

“I had an excellent experience meeting with David Slauter at Toyota Moss Bros Moreno Valley. From the moment I walked in, he was professional, patient, and genuinely focused on helping me find the right option for my needs. I originally had no intention of leasing, I was set on purchasing, but David took the time to walk me through all the available options without any pressure. After reviewing the numbers, leasing actually turned out to be the best option for me. David explained everything clearly, answered all of my questions, and made sure I felt completely comfortable with my decision. I truly appreciated how transparent and straightforward he was throughout the entire process. Driving off in my brand-new car was an amazing feeling, and I couldn’t be happier with how everything worked out. If you’re looking for someone knowledgeable, honest, and easy to work with, I highly recommend asking for David. He made what I thought would be a stressful process smooth, informative, and ultimately very rewarding.”

“After multiple unsuccessful attempts to speak with the Service Department Manager, I am leaving this review due to unresolved issues and poor communication from this dealership. My vehicle is a Toyota 2023 Hybrid, 4-door SUV AWD The vehicle has been brought in at least four times for the same issue: the infotainment screen freezes intermittently. This problem has been acknowledged multiple times, and I have photographic evidence. During the most recent visit, I was told the issue could be resolved. I dropped off the vehicle early in the morning and received no updates throughout the day. At around 4:00 PM, I had to call myself and was informed that the vehicle would need to stay over the weekend, with no prior notice and no loaner or courtesy vehicle offered. Due to this, I took the vehicle back the same day. After that visit, the vehicle had new problems that did not exist before: • Reverse camera no longer works • LoJack system was removed As of today, I am still driving the vehicle in this condition. At the time of purchase, I was instructed that all service issues had to be handled directly through this dealership. However, the lack of communication, repeated delays, and unresolved problems have made this process extremely frustrating and unprofessional. Service needs are consistently communicated only at pickup, making it difficult to plan or resolve issues properly. I am requesting contact from management, a clear repair plan, and proper resolution of all issues. Update 02/09/2026: As of today, the car is still in the same condition. I was informed by LoJack that at this dealership the power to the device was disconnected, which may have caused damage to the unit. Since then, additional issues have appeared. Several vehicle functions have started to fail, including battery power loss. I have had to call AAA twice. According to AAA, the vehicle appears to be overworking electronically, likely trying to compensate for system issues. This is causing the battery to drain, even though the battery shows a good charge after a jump start. The problems have continued to worsen over time, and the vehicle has not been properly resolved. This coming Thursday i will take the car to this dealer (again ) let see now what else will happens,but for sure this will be the last attempt, next i will take the car some another place and start to create records of all this”

“⭐Highly Recommend David at Moss Bros Toyota!⭐ While my initial search was for a Tacoma SR5, a chance late-evening phone call led me to Internet Manager David Slauter, and that's when things changed for the better. The very next morning, I drove from San Diego to Moss Bros Toyota in Moreno Valley (an approximate 2 1/2 hour drive), and I had the absolute pleasure of making a straightforward and honest deal with David. I ended up driving home in a fully loaded, top-of-the-line TRD Off-Road—a model I hadn't even planned on! What Made the Experience Outstanding: +Honest Pricing: I did not pay a penny over my absolute bottom line. The deal was transparent and fair. +Exceptional Service: I was treated with the utmost respect and was well taken care of while waiting for financing and vehicle prep (inspection, wash, and gas). +Trustworthy & Knowledgeable: David is genuinely knowledgeable, kind, and trustworthy. I drove home knowing I made the best decision and got an honest deal. If you are looking for the best car-buying experience, someone respectful, and a truly honest deal, do business with David Slauter at Moss Bros Toyota in Moreno Valley, CA! It is worth the drive; you'll be glad you did.”

“I recently purchased a Land Cruiser and had an exceptional experience from start to finish. Joel Spencer were outstanding throughout the entire process—knowledgeable, patient, and genuinely committed to helping me find exactly what I wanted. They made sure I felt confident in my decision. Sales Manager Williams and Tony was equally impressive, providing clear communication and professional approach that made the entire experience smooth and enjoyable. In finance, Anthony made everything effortless. He explained all the details clearly, answered every question, and made the paperwork process quick and stress-free. The teamwork between Joel, Tony, Williams, and Anthony truly made this one of the best car-buying experiences I’ve ever had. I’m thrilled with my new Land Cruiser and highly recommend this dealership and team to anyone looking for exceptional service!”

“The gentlemen fr the day shift were the best!!! Jesus Ali, Martin….i don’t. Remember the other names. Came in around 10a achieved my goal for the day A big MAHALO to this knowledgeable and professional sales team. They worked so hard to get me financed!! It took a moment but by 2. They indeed got a deal for me I couldn’t resist. 2026 Toyota Corolla LE It was a much better deal on interest, well all around better choice 2 mikes on OD. 1st payment due Jan 15 Thanks to this sales team I was able to get what I wanted. TYSM!!!!”