Flower Motor CO

“I had a great experience at flower motor. I am a 66-year-old woman looking for a new subaru. Al and Darren greeted me when I arrived and they listened carefully to what I was looking for and showed me several options. I was able to test drive two different vehicles and take a day to consider my choices. They were both extremely friendly and knowledgeable. Willing to answer every last question I had. The manager, john, was very straightforward and professional and kind. I am picking up my new car tomorrow! I would definitely return to Flower motor and I recommend them to others. I felt completely comfortable from start to finish. No pressure.”

“I use my Ram 3500 for hot shot, It’s very important to me that I maintain it, On 2/14/26 I called at 3:07 PM. The gentlemen in the service department told Me to bring it in and drop the trailer in the parking lot. The staff was friendly and very helpful. The service team was awesome. I want to give a big thanks for the individuals that worked on my truck and stayed late on their Valentine’s Day/ Shawn Linnan/and team.”

“2 Stars. -- To start, this review is no way in reflection on the service advisor. He did a good job explaining situations and keeping me in the loop on timelines. He was courteous and respectful. -- I brought my vehicle in for inspection and warranty repair (2nd time for the same issue). During the visit, the shop proceeded to inspect other unrelated items as "preventative", I guess in hopes to increase the bill. After declining the other suggested items on the list, only approving what I had originally come in for, the work was completed. I left the dealership, only to return within the hour for a new issue. The new issue was a loud noise when using the fan for the interior heating/cooling system. This seemed odd, as this issue was not present prior to arriving at the dealership earlier in the morning. It was also totally unrelated to the rear differential locker sensor that needed addressed (the aforementioned warranty issue). To my understanding, during the initial inspection and warranty repair for the locker sensor, the technician inspected the cabin air filter and noted it was dirty and suggested replacement for $90. I did not ask this to be inspected. The diagnosis of the cause of the loud noise was the bearings had gone bad in the blower fan motor due the dirtiness of the cabin air filter, which was replaced less than a year ago. I strongly requested the shop make the situation right and cover their suggested repair, as I had not experienced this issue prior to them conducting an unadvised/unapproved inspection of something totally unrelated to the original concern for that day's visit. I received much scrutiny and gas-lighting by the service shop general manager. She was not very pleasant after I had explained the situation and how I believed the responsibility to be theirs for resolving. She reluctantly agreed to the repair, but did so by bypassing me (sitting in her office) to respond and hollering to the service advisor 25 feet away, saying "just fix it", while shaking her head. The needed part was not on hand and had to be ordered through a third-party vendor. Day of trip #2. The service advisor again was pleasant. The vehicle was taken back for the suggested repair. About an hour and a half after arriving, the service advisor had returned to review with me in the waiting room. He had mentioned that the part ordered was the incorrect model for my vehicle, but the actual fan motor assembly didn't need to be replaced at all. He then proceeded to show me the aspen leaf found that had become lodged in the fan motor assembly, after being dislodged by the unapproved inspection of the cabin air filter. I am very disappointed in Flower Motor Co.'s practice of trying to increase their service revenue by unadvisedly searching for other "issues" that are unrelated to the reason of the original service visit. Additionally, I am more concerned that their repair suggestion was made haphazardly by the assumption of a technician who did not thoroughly investigate the new issue. Lastly, I am discouraged that the service general manager would conduct herself in such a manner that would make a customer feel insignificant and less valued, even while sitting in her office. I no longer place any trust in Flower Motor Co. or any of its advisement due to this experience. Needless to say I will not be returning to Flower Motor Co. for any service or sales needs.”

“Wes Goza was outstanding to work with as always. We purchased our first Jeep grand Cherokee from him about eight years ago. He gave us a very good deal on our new Jeep grand Cherokee and a reasonable trade-in on our old one. Wes has a great attitude and is as good a person as you’ll ever meet and honest as they come. Bill did a good job answering all of our questions on the financial and contractual issues. Theo did a great job explaining all the technical operations of the vehicle. In general, it was the best car buying experience that my wife and I have ever had.”

“Awesome staff. Worked quickly on my vehicle on a recall and they took a look and replaced my taillight that had water in it. They also filled up my low tire without being asked and washed it for me.”