
Google Customer Reviews
Mark Conboy
Nov 25, 2025
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“Had a great experience here, James was fantastic to work with. He was very knowledgeable, easy going, and conducted fair negotiation to make the sale. 10/10.”
Ryan C
Nov 21, 2025
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“This was by far one of the best, most transparent, and most seamless car-buying experiences I’ve ever had. Everyone involved was professional and easy to talk to. I truly appreciate the level of care that was provided, and I would highly recommend that anyone shop here for their next vehicle.”
Shawn Sullivan
Aug 31, 2025
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“James Poling was our sales pro and he was soo friendly and lovely to work with! I came in to test drive the GV80, but I am soo glad I drove the GV70 as well - soo much more fun to drive and still just as luxurious and accommodating. They certainly have the largest selection of new Genesis vehicles in the Pittsburgh area, so it was nice being able to check out all the different colors and options. We also had a vehicle to trade-in and they actually offered us much more than we were expecting, so that sealed the deal. Thank you for a quick and painless buying process and the finance manager Mark Kromel was also very courteous and went as quickly as possible through the mountains of paperwork. Thanks again to the team at Genesis Monroeville!”
Holly Stone
Aug 29, 2025
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“I love my Genesis and today the service team came and picked it up to inspect it. They gave me a loaner and returned it the very next day and I live a bit away from them so I really appreciated that. The service manager was extremely nice and the drivers were courteous and mature. I felt my car was in good hands. Cudos!”
Michael Sferro
Jul 15, 2025
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“I live in Ohio and purchased my 2021 430i convertible at Bowser in PA after locating it online. Jon Kristoff was my salesman, and he was outstanding from start to finish. He was responsive, polite, and genuinely shared in my enthusiasm for the vehicle. I would recommend Jon to anyone.
There have been delays in getting the car titled in Ohio (going on 3.5 months now and still not resolved), but that is not a reflection on Jon or his excellence as a sales professional.”