
Google Customer Reviews
Centrifikal
Jan 2, 2026
Rating:
βI purchased a 2021 Acura ILX from Web Autos. I found the car online and it was a good deal. Me and my brother went in for a test drive and everything at the time seemed fine. I made the purchase and on the way home, when I got up to about 80 mph, I noticed what I thought was an imbalance in the tires. So a little later I decided to take it in to the mechanic to get the tires balanced and they told me they could not balance the tires because 3 of the rims were bent so bad they had to be repaired and on top of that the passenger side front tire inner wall had a rupture and was bubbled out. It cost me almost 600 dollars to fix the bent rims and buy a new tire. The issue with the tire pisses me off cause that could of blown out while I was driving down the interstate at 80 mph and that would have been really dangerous. Also, all of the shocks/struts had been replaced as well so the car had been in an accident where it ran over something that bent the rims and blew out the shocks. All of this on a clean Carfax!!.. I have attached the video's of the bent rims below and the photo of the tire so nothing can be denied. The mechanic is Main Street Tire in Taylorsville NC and they are a Carfax Top Rated service center. I had to pay off the car and sell it and get something else. The simple fact that the car was sold to me in that condition is unacceptable. They did help with half of the warranty they offered but it does not cover bent rims/bubbled tires. I was on the fence about posting a review but I lost money with this car and I don't want this to happen to anybody else. Be careful buying from these guys.β
KAREN
Oct 17, 2025
Rating:
βI highly recommend Web Autos! Walid Francis was very professional and very patient with me!!! His personality is amazing and heβs hilarious!! Walid made buying my new vehicle a breeze!! I was highly satisfied with his services! Walid is amazing!! I love love love my new truck! I will definitely do business with him again and I will be recommending him!!!! If I could give 10 stars I would!!!β
Darnell Goines
Oct 7, 2025
Rating:
βBought an awsome pickup truck from One One take away. Warranty is too expensive and you have a couple options. Outside that, Brian was great. He worked diligently to make sure I found what I was looking for. The staff was super friendly and honest. I took the truck in for service and it was in great shape. Needed a few maintenance updates, but nothing out of the ordinary. It drives and runs great!! I would definitely buy again from these guys.β
Shah
Aug 20, 2024
Rating:
βI would recommend, I worked with Walid. He was fair and upfront. Out of all the places I went too, they were the most honest. They make the process easy, and they were fast in getting things done. The cars they provide are actually clean, in comparison to other places. I would return again.
I love the car I purchased and I feel safe in my purchase.
Thank you web auto for your help. Thank you Walid for the great customer service you provided to me and my mother.ππΏβ
VibeWithSliim
Oct 5, 2023
Rating:
βWalid and Sam are the BEST! I bought my first vehicle with them today! My big lovely GMC. Both Walid and Sam were both very patient, attentive, and kind. They were so willing and very helpful with helping me get a car that is not only good in looks, but is within my price range with great function and more! Best decision. My mom also has been doing business with them for over 3 years and she has no complaints. I highly recommend working with them!β