
Google Customer Reviews
CH Jay Lee
Feb 15, 2026
Rating:
“I picked up my Telluride here yesterday. To sum it up, if anyone is considering buying Kia, I would highly recommend Kia of Mission Viejo. Samantha, my sales advisor, especially, streamlined my purchasing process with her extensive experience. I was impressed by how much effort she and the rest of the staff put into reducing the time it took to complete the purchase process.
Unlike other brand showrooms, there were already five vehicles on display inside the showroom, so I didn't have to go outside to the parking lot to see vehicles.
The showroom had a bright and comfortable atmosphere, and the staff, comprised of professional sales advisors like Samantha, who had extensive experience in the industry, were busy serving customers. During my hour-long stay, there were roughly 7-8 groups visiting for sales consultations, but the atmosphere wasn't chaotic. I didn't realize Kia cars would be so popular that much. Every Saturday during lunch, Chick Fil-A chicken sandwiches are provided as complimentary to anyone who visits the showroom. This small but customer-friendly service sets them apart from other brand showrooms. The coffee quality from the automated espresso machine was also surprisingly good, which was a nice touch.
My Telluride was thoroughly cleaned before it was handed to me, and the fuel tank was full.
Peter, who helped me with the down payment transaction and final contract signing, was very professional and customer-friendly.
I would like to once again express my gratitude to the team at Kia of Mission Viejo for their assistance with my purchase.”
Patrick Curnyn
Jan 9, 2026
Rating:
“Professional, integrity, ease of process, superb and transparent communication. These are the reasons why there is no other reason to shop anywhere else than Mission Viejo Kia.
My experience purchasing an EV6 with Asal was the best car buying experience I have ever had.
As a sales director myself, with high expectations, I was extremely impressed how Asal and the management staff allowed me the opportunity to have a car buying experience that every car buyer dreams of.
To give this a five star experience is an understatement. From start to finish the process was clear, extremely pleasant, and even more than I would have expected myself being in the sales industry.
Besides the top level of professionalism that I experienced, the Kia product itself rises to a new level. Expect to get more than you hoped for.
Why would anyone even think about shopping anywhere else?
Thank you to Asal and the exceptional management team at Mission Viejo Kia.”
Sarah Parks
Dec 20, 2025
Rating:
“From start to finish, our experience at Mission Viejo Kia was 10/10. My husband and I searched a lot of Kia dealerships in the area looking for good pricing on the 2025 Kia Telluride and ended up choosing Mission Viejo for their timeliness, transparency, willingness to help, and overall service. I’d like to highlight Anthony, Peter, and Louay - they were all exceptional from start to finish and I would recommend working with them if given the opportunity! Upon arrival, our car had been detailed and was ready to be driven home, and the paperwork & financing process was seamless. I’ve always dreaded the “new car buying” experience but they made it painless. Additionally, when leaving the dealership we realized my husbands car tire had a nail in it. The service bay stayed open late to service it, free of cost. Thank you Cody for being such a helping hand. We can’t recommend Mission Viejo Kia enough!”
Botch Machitar
Dec 20, 2025
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“This is the best experience we ever had in obtaining a brand new suv. Omar Heredia was our sales representative and he was able to make our experience very easy and he was very knowledgeable about the vehicle we obtain. We got ourselves a 2026 KIA Sportage and the test drive was very good and the handling of the suv exceeds our expectations. I highly recommend Omar in purchasing or leasing a new car/suv from Kia Mission Viejo. His customer service was excellent.”
M.T. Parra
Dec 16, 2025
Rating:
“We have had the pleasure of buying two cars this year from Patterson Kia in Mission Viejo. We were very happy with the great customer service received from their sales team. Annie Cuevas took very good care of us from start to finish. She answered all of our questions regarding our purchases and our vehicles. She is very knowledgeable on the Kia line. She definitely makes you feel at home as if you are dealing with a friend. Roy took care of both our financing paperwork. He is also awesome to work with through the whole process. I can't say enough about Annie and Roy, they are awesome! We hope to came back for our Telluride when they have it in a hybrid!”