AL Packers White Marsh Ford LLC (MD)

“It was a great experience with Al packer's services today. I made a call yesterday for my Ford explorer oil change and I was scheduled for this morning. It was a quick service, great environment, warmth welcoming, very knowledgeable staffs, money saved service. I am very satisfied.”

“Just bought a 2025 Maverick. I called up Del in finance ( who was recommended to me from another small business owner like myself) letting him know exactly which truck I wanted from the website. He sent me most everything I needed via text and email and took care of everything. I stopped by the dealership 2 hours later and was in and out in under 20 minutes handling all paperwork. I came back a few hours later to pick up the truck and Del met me out front with the keys and I was on my way. Very streamlined and easy process. I plan to come back time and time again as my business/fleet grows and will recommend Del and Al Packer to anyone I know looking for a new vehicle.”

“Dealerships often get a bad reputation, but my experience here completely changed my mind. I cannot say enough wonderful things about the entire staff. Sales (Bronco Purchase) I recently purchased my Ford Bronco from this location. Despite having less-than-perfect credit and trading in a car with negative equity, the team worked magic. I walked out with the exact car I wanted at a fantastic price. My salesman was absolutely fantastic, and the finance team made the entire process smooth and stress-free. Service (Ford Escape Repair) Their excellence extends far beyond the sales floor. I also own a used Ford Escape and took it in for a major repair. I was prepared to pay, but Jimmy, the Service Advisor, went above and beyond. He worked tirelessly and managed to get the major repair covered under warranty! I was truly astonished by their dedication to customer care”

“Our best dealership experience, by far. Tom Miller, our salesman was excellent. We called about a truck they had listed online. He said he would hold it for us, so we were willing to take the two hour drive. Everything went great, there was no pressure in purchasing additional warranties or add-ons. A few of the staff, including Tom ended up staying pretty late for us, just to finalize the paperwork. Several weeks after taking the truck home, we got a call from Tom, about them acquiring the second set of keys. They overnighted the key, along with the aftermarket key fob for the remote start. That alone ended up saving us at least $500. Super happy with the entire process. We highly recommend Al Packer and Tom, they will absolutely take care of you.”

“Just bought a 2025 Ford Explorer St-Line this weekend and the service was great. I was greeted right away and I was in and out of the dealership within 2.5 hours driving home in a new car! Everyone was friendly and they didn’t try to haggle you into anything. They just gave you the options and let you make the choice.”