Tropical Chevrolet

“I was previously dissatisfied with my experience at this dealership but once I expressed my concerns and threats to the GM he took action and fixed it and for that I am grateful. So I’m updating my review. I may even consider going back when Im ready to trade my car in here in the next few months. But I wont be seeking out the same sales men I’ll say that much. I went in with my daughter to purchase her first car in her name. She just completed BMT and Tech School for the Air Force and she’s moving across the country and needed a four-wheel-drive for her location. They had the car she wanted. To my surprise I was forced to pay 2,870 in “add ons” that were supposedly not able to be removed ($1,390 for a LoJack system and $1,390 for Paint/Fabric Protection) and was told were “already installed” and absolutely could not be removed, even though I stated I did not want them. They convinced me how important they were but I wasn’t buying it. These are simply "protection packages" and are optional. The LoJack was not installed it’s something they give you in your hand to put in the car yourself. But like I said once I contacted the GM about it he fixed it AND he made a donation to pay a couple of months of my daughter’s car payment, and expressed his gratitude for her service to this country. Very kind. Thanks Ron.”

“I came in looking for a vehicle to expend my business. Obi came in to assist me finding the perfect car in perfect condition. Everything was smooth and transparent. Thank you Obi and Tropical Chevrolet for this purchase. 5 Sttarrr”

“Dealership was amazing the staff was super great and nice. The employee Reinrei was absolutely AMAZING!!! He answered all my questions perfectly. He was so patient with me with purchasing a new car. Frank was also my sales associates he was amazing and absolutely a great big help. I am so thankful for the team today great job tropical Chevrolet. I will definitely be referring my family and friends. Thank you so much again!”

“I had an incredible experience at Tropical Chevrolet in Miami Shores! From the moment I walked onto the lot, the team went above and beyond to ensure I found exactly what I was looking for. I want to give a special shout-out to Robenson, the sales manager, who made the negotiation process smooth and transparent. He really listened to my needs and worked hard to get me a deal that I was comfortable with. I also had the pleasure of meeting Ron, the general manager. It’s clear that he runs a tight ship and truly cares about the customer experience. His professionalism and welcoming attitude set the tone for the entire dealership. Finally, a huge thank you to Raphael, the general sales manager, for his leadership and for ensuring the final steps of my purchase were seamless. He made sure every detail was handled with care before I drove off the lot. If you’re looking for a stress-free car buying experience in Miami, go see these guys. They are a class act!”

“I had an amazing experience buying my first car. It all started when I called Karinna Villarreal to inquire about a car I had seen online. She was so warm and welcoming - and made sure the vehicle was still available before I made the trip down to see it. She set me up with an appointment for that afternoon with Eric. When we arrived, we were looked after so much by Eric - and Karinna came over to greet us too. The whole process was very new to me, and Eric guided me through and ensured everything was clear whilst doing it seeing as it was my first tim buying a car. The whole experience was wonderful - I cannot recommend them enough. It was so great that my friend who was with us also went ahead and got himself a car on the same day! Thank you so much for everything Tropical Chevrolet! Special shout out to Eric, Etienne and Karinna for being so great.”