Colonial Volkswagen of Medford

“I always have great experiences here! Danny was super helpful when I came in for a recall service recently, and also helped me with an issue I was having. Also worth noting, I live closer to Kelly VW and due to multiple problems I experienced with their mechanics and service manager, I will happily drive here for peace of mind!”

“Just purchased a vehicle from VW Medford and the whole experience was excellent from start to finish. The sales staff was knowledgeable, low-pressure, and truly helpful—they listened to what I was looking for and made the process straightforward and enjoyable. No games, just good guidance through the test drive and selection. A big thank you to Stephanie in finance—she did an amazing job explaining every detail of the paperwork, options, and numbers clearly and patiently. She worked hard to get me the exact rate I was hoping for, with no hidden fees or surprises. It felt like they were actually on my side, which made the entire car-buying experience stress-free. Highly recommend VW Medford to anyone shopping for a Volkswagen—great team, honest operation, and they deliver a smooth, positive purchase every time. I’ll be back for my next one and sending people their way”

“I was visiting from NJ and needed emergency service on my car on a Friday night. I left it in the lot at night and left my key in their dropbox. I got a call promptly the next morning (Saturday) and they squeezed me into their schedule and serviced my vehicle that same morning. I was back on the road before noon. Really prompt and professional service.”

“We bought a Jetta 2026 SE last week! When you go, only ask for Steve! He answered every single one of my many questions about multiple different vehicles. He patiently spent 4 hours with me to decide through a few different vehicles. I left with a car that is perfect for my needs! If you go, make sure to ask for Steve!”

“I recently leased an Atlas Cross Sport from VW of Medford and had as smooth of an experience as possible. Walking into the dealership I knew which vehicle I wanted so it was more of a "getting the numbers right" process. I initially arrived at the dealership late on a Saturday and Kasey assisted with a quick test drive. Returning a few days later to negotiate on a price for the vehicle Kasey was transparent in working with my wife and I and even brought us into the finance office to show us the dealerships figures. We were able to come to an agreement on a final price in timely manner. In between signing paperwork and picking up the vehicle, the Boston area received more than 20" of snow. When I arrived to pick up my car the vehicle was spotless like it had just left the showroom. Thanks Colonial VW Medford for a great car shopping experience!”