
Google Customer Reviews
Alison Andrews
Nov 26, 2025
Rating:
“I recently purchased my new Telluride from this location and had a GREAT experience! (My in-laws neighbor also purchased from them as well, and nothing but good things to say about their new Sportage!). My salesman, Sean, really took the time to help me find what I liked, was patient while I took my appointment at Toyota, and I came back! He even helped me set up everything in the Kia Access app.
Would recommend Sean and the Mechanicsville Kia crew!”
PAUL RUIZ
Nov 20, 2025
Rating:
“had an outstanding experience at Mechanicsville Kia, and I want to take the time to highlight just how smooth, professional, and well-run this service department truly is. From start to finish, everything about my visit exceeded expectations.
The first person I interacted with was Brian, my service writer, and he set the tone immediately. Brian is the kind of service advisor every dealership wishes they had—clear communicator, extremely knowledgeable, and genuinely focused on helping the customer. He didn’t rush through anything. He explained what my vehicle needed, answered every question with patience, and kept me updated throughout the entire process. It’s rare to find someone who combines technical understanding with customer-first service this well.
Once the vehicle went back, the entire service team continued that same level of excellence. You can tell they take real pride in their work. The technicians were thorough, efficient, and clearly experienced. The work was done right the first time, with care and precision. When I picked up my car, I could immediately feel the difference—smooth, responsive, and running exactly the way it should.
What I appreciated most was the transparency and honesty. No unnecessary suggestions, no upselling, no confusion—just straight, professional service with clear communication. The flow of the visit was organized from beginning to end, and the time estimates Brian provided were accurate, which made planning my day so much easier. The waiting area was clean and comfortable, and the entire staff carried themselves with professionalism.
It’s not often you leave a dealership genuinely impressed, but that was exactly my experience. Mechanicsville Kia has a service department that truly stands out. Brian and the whole team deserve 5 stars for their professionalism, attention to detail, and commitment to customer satisfaction.
I highly recommend them to anyone looking for reliable, honest, and top-quality service for their vehicle. I’ll definitely be returning for future maintenance and repairs.”
Kiersten Russo
Nov 5, 2025
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“I had such an amazing car buying experience yesterday! From start to finish, everything was smooth, honest, and stress-free. Salesman Moe and finance man Daquan are top notch and amazing to work with! The team really took the time to understand what I needed for my family and worked hard to make sure I left in something reliable and perfect for us.
There was no pressure, no runaround — just great communication and genuine care. I walked away feeling confident, excited, and so thankful for how everything came together. It’s rare to find people who make a big purchase like this feel easy and personal, but they absolutely did. Highly recommend!”
Shayla Thomas-Tyler
Nov 4, 2025
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“I had the best experience at Mechanicsville Kia. Mo definitely played a big part in making this such a great experience for me. I walked in just looking to get some information and options on getting a new car and ended up leaving with a brand new one the same day. Mo was very patient and helpful through the whole process. He truly didn’t stop until he found exactly what I wanted & made sure that I was completely happy with my decision. The whole team in general was amazing. I would also like to thank Noel in the finance department for being very helpful as well. Overall, everyone was very kind and welcoming and made this one of my best car buying experiences yet. This was a very personable experience and It really felt like everyone had my best interest at heart. I 10/10 recommend.”
Jack Meriwether
Oct 20, 2025
Rating:
“What an amazing car buying experience. Our salesman, Mo, was amazing and easy to work with. The sales manager, Gage, really bent over backwards to get us exactly what we wanted and needed, at a price we could feel great about. One of the best car buying experiences I’ve ever had. If you need are car, or just have some questions, go see Mo and Gage! Will definitely be returning!!!!”