Don Vance Chrysler Dodge Jeep Ram

“Bought my truck today from Thomas Carlisle, a great knowledgeable sales person. No pushy sales salesman. Great customer service very knowledgeable was great to work with. Will gladly send anybody looking for a vehicle to them.”

“Great dealership to buy from. Our sales person, Summer, was not pushy at all and was a joy to work with. The manager Jesse was kind and worked with us on the deal.”

“Our salesmen Mike was nice and that’s about it. Don Vance only cares about the sale it seems. I purchased a car and was promised the damages to the outside would be fixed. That never was and they did not take anything off the sale price due to damage because they said it “would be fixed.” First car we tested and would have been sold to us (if we didn’t test drive) clearly had something wrong with it. The sound it made was horrible. Now over a year later i still have trouble getting anything done with Don Vance. They get you in quickly complete your sale and then that’s it. They don’t value you as a customer. I’ve only had two encounters with people that were pleasant. Everyone else has been pretty rude or unhelpful. I’m so beyond frustrated with them and would not recommend purchasing a vehicle with them. They 100% took advantage of me and i wanted to believe the better and fell for it. Don’t make the same mistakes i did.”

“I'm in the Milwaukee area and inquired about a late model Ram. Mike was quick to reply and very accommodating. I wanted some factory modifications made and the dealership was excellent in getting those modifications installed. It was six (6) days from the time of my first inquiry to the time I took delivery. I rarely trade in my existing vehicle, but the dealership offered me a fair price and working with the General Manager, Dave, was easy and fair. Robyn, in the finance department, took care of everything I needed and I was in and out quickly to begin my 550 mile trip home. Well done, friends, I'll look you up when I'm looking to buy again. Many thanks. Drew”

“Just bought a 2023 Escape. Boone Raney was my salesperson. Very friendly, knowledgeable. Easy to talk to and patient. We went back and forth from either lot a couple times looking at several escapes and he was patient and courteous the whole time. Awesome experience.”