Volkswagen of Murrieta

4.7 Google
Open Today:

9:00 AM - 8:00 PM

Google Customer Reviews

M Ruba

Jun 20, 2026

Rating:

⭐⭐⭐⭐⭐ 5-Star Review for Volkswagen of Murrieta I recently purchased a vehicle from Volkswagen of Murrieta on June 19, 2026, and I could not be happier with my experience. From the moment I arrived, I was treated with kindness, professionalism, honesty, and respect. The entire team worked hard to ensure I found the exact vehicle I wanted and made the process smooth and stress-free. The sales representative, finance manager, and dealership manager all went above and beyond to provide exceptional customer service. They were knowledgeable, transparent, patient, and genuinely focused on helping me make the best decision for my needs. At no point did I feel pressured, and every question I had was answered thoroughly. Purchasing a vehicle can sometimes be overwhelming, but this team made the experience enjoyable and seamless from start to finish. Their commitment to customer satisfaction truly stands out, and it is clear they value their customers and take pride in what they do. I highly recommend Volkswagen of Murrieta to anyone looking for a new or pre-owned vehicle. They have earned my trust and future business. This is a well-deserved 5-star review—but if I could give them 10 stars, I absolutely would! Thank you to the entire team for making this such a positive and memorable car-buying experience. Keep up the outstanding work! 🚗✨

Carlos Valdovinos

Jun 19, 2026

Rating:

Xena was phenomenal all the way through! I am a very organized person who makes purchasing decisions smartly and carefully. For me, a huge part of that decision comes down to customer service and how you are treated. I visited multiple dealerships around the Temecula and Riverside areas, and Xena was the only one who offered my family and me water. It wasn’t about being thirsty; it was about the quality of service. That small gesture is what differentiates a great salesperson from the rest. In fact, I wasn't planning on buying a car until August, but Xena’s incredible assistance completely changed my timeline. It wasn't even about the car or the model, but entirely about how polite, dedicated, and professional she was. She made us feel incredibly welcome from the moment she approached us, and I immediately knew I wanted her to help us through the entire process. I couldn’t have asked for anyone better. Buying a car is a major financial decision, and the way you are treated plays a massive role in making that choice. Megan, I believe her name at finance was amazing too, and funny. She made us feel great when signing all those papers one that one big screen 🤣how cool is that? The entire team was respectful, helpful, and attentive from beginning to end. Thank you all for making this such a positive experience! ✨

Edwin Salas

May 19, 2026

Rating:

My sales representative LeeAnn Webb was phenomenal!!! She worked with me on which vehicle I wanted. Actually she sent me lease quotes in two different models. She even took time to answer potential monthly payments, before I even came into the dealership. She really worked with management to get the monthly, to a comfortable amount. Thank you for all your help!! I would recommend this dealership and specifically LeeAnn to anyone considering a new VW or new vehicle. Our sales consultant Adrian Padilla was super helpful and even before we started to sign the contract. He ask if we could give him some time to see, if he could speak to VW finance again. To see if he could lower our monthly payment. He also help with reducing or eliminating other areas to give us at no cost oil changes up to 8 times, extend warranty to 60,00 miles. Plus he waived our first payment! I would him to anyone looking for a new VW. Thank you for your help!!

Kelsey Conger

Apr 21, 2026

Rating:

Leeann was great to work with. The process was overall very fast and easy. She took her time to show me everything in the car. Very friendly staff and so far the best car buying experience. Felt zero pressure from anyone. Got a great deal on a beautiful car!

Joan Goodwin

Apr 16, 2026

Rating:

We bought a vehicle yesterday at VW of Murrieta and it's honestly the very best car buying experience either of us have ever had. And we've bought quite a few cars over our lifetimes! Melissa was a great sales person. I appreciate that she went the extra mile to familiarize herself with the Lucid Grand Touring that we were interested in, which isn't a car the sales force would normally deal with and is pretty complex. Melissa was so easy to work with, and the experience felt very collaborative. We never felt pressured, and her attitude kept us very positive about the car and the company. The Finance Manager, Megan, was a super hero - she worked very hard to get us to the finish line and provide for our requirements. She's forthright, detailed, professional and absolutely inspired our confidence. We knew we were in the best hands. She also kept us laughing through a long process. Melissa and Megan were a Dream Team and I'd be happy to recommend them and VW of Murrieta to any prospective car buyer. (Full disclosure: my dad was a car salesman so I know what I'm talking about!)