BMW of Murrieta

“Overall great buying experience and quick service! Our Salesman Gustavo made everything simple and helped me make it into my brand new Civic Si. Cars battery was acting up but they quickly got me right and replaced it free of charge. Car had exceeded my expectations and couldn’t be happier. Thanks again to BMW of Murrieta and our salesman Gustavo for such a easy buying experience for a first time buyer!”

“What a great dealership! It was super easy and Vinetta and Osmond were wonderful to work with! My wife and I drove away from there with the car of my dreams! Thank You Hendrick BMW of Murrieta!”

“I had an exceptional experience working with Dave Townsend, and I truly can’t say enough good things about him. I found a 2024 Ford Bronco Raptor online, and since it was located in another state, I was naturally a bit hesitant. Buying a car based only on pictures is not something I usually feel comfortable doing. But from the very beginning, Dave stood out. He was incredibly helpful, responsive, and most importantly genuine. He built a level of trust with me that is extremely rare, especially in the car business. Working with Dave honestly felt like stepping back into a time when a handshake meant everything. I trusted him through the entire process, even without seeing the vehicle in person, and he proved that trust was well placed. He stayed on top of every detail and made sure the entire transaction went as smoothly as possible while the car was being transported from Georgia. When the car finally arrived and I saw it for the first time, Dave was there waiting for me. He took the time to walk me through every detail and feature of the Bronco Raptor, making sure I was completely comfortable even though this was at a BMW dealership and the vehicle was a trade in. What really stands out is how Dave made me feel throughout this entire experience. To be honest, I didn’t even feel this level of satisfaction when I purchased my first Ferrari. That says everything. Because of people like Dave, I’m reminded that there are still truly good, trustworthy people out there. I would absolutely recommend him to anyone looking for a smooth, honest, and genuinely positive car-buying experience.”

“If you plan on getting service done at this dealership, make sure you mention that you do not want your car washed after unless you want swirl marks on your car. I went in for a simple oil change and nothing was mentioned about washing my car after the service. I take very good care of it because it’s black Sapphire, metallic and after the service I have multiple Scratches on the hood and the sides of the car that are very noticeable. This is ridiculous and I’ve take very good care of my car is very low mileage and in good condition and it’s terrible to see. Now I have to figure out a paint correction or maybe a Bodyshop that could remove s swirls through the lack of attention from the dealership you would think that dealing with high class cars, they would be careful with their machines or whatever they used to wash the cars, but it’s a complete opposite so please be aware if you go to this dealer.”

“I decided to do something spontaneous today and see what kind of deal I could get for trading in my leased 2024 BMW i4. I called the dealership and spoke with Aaryn. I explained that I’m only about a year and a half into my 3-year lease and still had a pretty large payoff amount, but he was determined to make something work—and he did! From start to finish, everyone I spoke with had great energy. The dealership was clean, had a ton of options, and the whole experience felt easy and stress-free. Huge thank you to Aaryn, Osmond in finance, and the sales managers for making it happen for me today. I’ll definitely be recommending this dealership to my friends and family!”