Toyota of Morristown

“2023 Toyota Highlander finger impressions on screen, peeling on paneling, door lock failure. Quoted $200 diag in door lock - Toyota parts online ~300, plus whatever misc and labor added. Bought on eBay for $80 and spent my time on it. Which is why I bought Toyota to begin with is less maintenance. 55,000 miles 3years old still paying off. Pay attention to reviews, use this to combat Toyota lean and high quality. I am not experiencing that and am pay $1,097 a month 55,000 car I thought would be maintenance free for at least 5 years oil changes, tires, and brakes only..”

“Toyota is one of the most respected Japanese brands in the world — known for reliability, honesty, and quality. Sadly, Toyota of Morristown, NJ completely destroys that reputation the second you walk through their doors. The place is run by wolves dressed in sheep’s clothing: fake smiles, fake courtesy, and fake “deals” designed to lure customers in and pressure them once you’re trapped in the process. They act friendly until it’s time to honor numbers, transparency, or basic integrity. Then suddenly the story changes, the fees appear, and the excuses begin. What should have been a straightforward car-buying experience turned into a masterclass in manipulation and bait-and-switch tactics. Every conversation felt rehearsed, every promise came with hidden strings attached, and every interaction left a worse impression than the last. And don’t even get me started on Toyota Plus Care. They go far and beyond to push customers into signing up for it, making it sound like your vehicle will receive comprehensive maintenance coverage and proper service every 5,000 miles. But once you actually need service, suddenly there are “limitations” everywhere. Air filter replacements are restricted, brake service is limited, oil changes are not as straightforward as promised, and somehow the coverage never seems to match the sales pitch you were given when signing the paperwork. The way it was presented made it sound like everything necessary would be taken care of at every 5k-mile interval — the way proper maintenance should be. Instead, it feels like another carefully packaged sales tactic filled with fine print and disappointment. Toyota deserves better representation than this circus. A legendary brand being tarnished by people who care more about squeezing customers than earning trust. If you value honesty, transparency, and respect, stay far away from Toyota of Morristown. There are plenty of dealerships that actually deserve your business — this is not one of them. Mind you that was 3 years of fraud maintenance.”

“I recently picked up a 2026 Toyota 4Runner from Toyota of Morristown and worked with Sean Sweeney. From our first conversation to driving off the lot, the experience was smooth, straightforward, and genuinely pleasant. Sean was fantastic to work with through the whole process. He was friendly, patient, and knowledgeable about the 4Runner. He listened to what I wanted in terms of trim, features, and payment, respected my budget, and never made me feel pressured. He kept me updated throughout the process, had everything prepared for my visit, and took the time to answer all of my questions clearly. When it was time to sign, I was in and out of the dealership in 45 minutes! The numbers were transparent, there were no surprise fees or add‑ons, and the final agreed upon payment matched exactly what we had discussed ahead of time. The dealership itself was clean and well‑run, and everyone I interacted with was professional and welcoming. This is my 3rd vehicle with Toyota of Morristown. Overall, I’d give Toyota of Morristown and Sean Sweeney 5 out of 5 stars. I would absolutely recommend asking for Sean if you’re looking for an easy, low‑stress experience shopping for your Toyota.”

“An Exceptional Experience at Toyota of Morristown The day I finalized the purchase of my Toyota RAV4 XLE was truly one of the happiest days of my life. The entire process went so smoothly — I was finished and driving home in just about an hour! Toyota of Morristown operates like a big family. All the staff members help one another, creating an environment where clients genuinely feel valued and cared for. I want to express my sincere appreciation to Jason DeFina, Brien, and Paul Cabrera, who made this experience exceptional from start to finish. My car was beautifully prepared and ready for me to drive off the lot — the car of my dreams. This is the fourth Toyota I’ve purchased, so I already know the quality, reliability, and joy these vehicles bring. I’m confident I’ll continue to enjoy both my new car and the outstanding experience I had with Toyota of Morristown. I left the dealership extremely happy and will absolutely return for all my maintenance visits — and, without a doubt, for our fifth Toyota when my husband decides to replace his current Corolla. I wholeheartedly recommend and advocate for Toyota of Morristown, their incredible team, and the exceptional service they provide. This experience ended with more than just a car purchase — it gave me a beautiful new chapter of joy and satisfaction.”

“Currently working active duty in the Navy, stationed in San Diego. I had the pleasure of working with Anthony over the phone and he was able to make my experience go very smoothly. I was in the market to lease a new 2026 Prius Prime and he had exactly what I wanted. Anthony and his team worked me through the process step by step. He was very direct and made me feel very comfortable with everything. I had the car shipped from New Jersey to California with no issues whatsoever and I can definitely thank Anthony for the help on that as well. I will definitely be coming back here when my wife is ready to get a new car. Amazing customer service, great communication and fair pricing.”