Monroe Nissan

“We had a great car buying experience with Kale!!! They gave me top dollar for my trade in and a great deal on our 4 Runner. Kale was very communicative throughout the whole process and they did an awesome job detailing our new vehicle. I would recommend them to anyone looking for a quality used or new vehicle. Thank you Kale, it was a pleasure to work with you.”

“Brandon Watkins, I had an excellent experience at Monroe Nissan thanks to Brandon! From the moment I walked in, he was friendly, professional, and never made me feel pressured. He took the time to answer all of my questions, listened to what I was looking for, and made the entire car-buying process smooth and stress-free. Brandon went above and beyond to make sure I was happy with my purchase and provided outstanding customer service from start to finish. If you’re looking for someone who is honest, knowledgeable, and genuinely cares about his customers, I highly recommend asking for Brandon at Monroe Nissan. Thank you for making this such a great experience!”

“Overall I had a good buying experience with Monroe Nissan. The team was friendly and they did take care of the windshield tint issue and alignment after the sale, which I appreciate. However, I was disappointed that only 5 days after buying the Jeep, I had an ACC/FCW service warning come on that was already present when I purchased the vehicle, and I was told it would be $199 just for diagnostics. After just buying a vehicle, that was frustrating and not what I expected. I still appreciate the help they did provide, but I hope they work on standing behind their vehicles better when issues come up immediately after purchase. Update 5/27/2026 Very disappointed with how this situation was handled after purchasing my Jeep from Monroe Nissan. The ACC/FCW warning light was already on when I purchased the vehicle, and less than 2 weeks later I had to bring it back in to have it looked at. I lost a half day of work bringing the vehicle in, and while they did eventually cover the diagnostic fee, I was still told I would be responsible for nearly $2,000 in repairs for the front windshield camera system on a vehicle I had just bought from them. I do appreciate that they previously took care of the windshield tint issue and alignment, and the staff was polite throughout the process. But it’s frustrating to buy a vehicle with an existing warning light issue and then be expected to pay out of pocket for major repairs almost immediately after the sale.”

“I was trying to use Monroe Nissan's sight on Instagram. I was not to successful. A nice man named Jesse Davenport recorded a personal video. It was very nice. He roped me in. In a good way. Then we got together on price and they are open to make a little money too. It's a business, you must remember that. Everyone came away happy. Bryan Keith Albright, Burlington, N.C.”

“Our salesman, Eric Lohr was great! He has a lot of experience and a great personality which made the buying experience fun. Make an appointment with him and show up! You’ll regret it if you don’t! We dug our heels in on what we were willing to pay and some how Rob Cook was able to make it happen! Cathy Border in finance was great too. She is so friendly and efficient. It would be an injustice to not mention Porter! Every business needs someone like him! Looking forward to seeing you again for our first car wash.”