Google Customer Reviews
Lewis Mingledorff
Jun 20, 2026
Rating:
“I purchased a used 2022 GMC Acadia Denali.
$1400 charge for windows etching, clear coat and windows tinting.
Window tinting and clear coat were not done.
After a few months, when I discovered this I was told by Ms. Turrentine that, "sometimes they don't get around to it." She said I have to bring it in.
I live in McComb MS.
She said the most i might get in the way of a refund was $40. I told her I want a refund for the difference since the etching was done.
Ms. Turrentine told me, "They're not going to do that."
I paid for tinting at a local shop near McComb.
Chris Cupp (General Manager) and Joshua Patrick (Finance Manager) ignore my repeated calls.
I am still trying to get them to respond. If someone in Banner management responds satisfactorily, I will delete this post.
Correction to earlier post: the correct weight oil WAS used.”
No Caller Id
Jun 6, 2026
Rating:
“The customer service is absolutely horrible here! Everyone acts as if they don't want to help or just rather be somewhere else. I actually got in my vehicle and left. I wouldn't dare spend my money where I don't feel welcomed.”
Dennis Fortenberry
May 24, 2026
Rating:
“Brandon White is the best! I’ve been a customer for a good while and he’s the only guy I want when I come in the quick lane. He’s honest and trustworthy and he takes great care of my vehicle!”
Marie
May 24, 2026
Rating:
“Brandon White is the best! He always takes care of my family’s needs and handles us with such friendly service! Gets the job done well and securely, and never leaves us wondering if the job was done diligently!”
Gregory Hill
May 8, 2026
Rating:
“My wife and I bought from Banner a year ago. Had issue after issue and Banner’s service department was an absolute disaster. One night. I ran into the president, Rick Flick. He was kind. Offered to help alleviate my situation. He put me in touch with new service manager, Frankie and the new shop foreman, Keith. Both were OUTSTANDING! Fixed my car, personable, true to their word, and honest. Give them a try now. Rick has really turned it around and Frankie is 10/10 as a service manager. Thankful to have ran into Rick and the great staff at Banner.”