Envision Honda of Milpitas

“Jazmin provided the best customer service I’ve ever experienced getting our car serviced in our recent visit! I really appreciated how she was thorough in evaluating and addressing what our car needed. Our car drives 110% better than how it drove before, and I’m so thankful! I appreciate how kind she was through the entire process as well! I strongly recommend working with Jazmin when getting your car serviced!”

“Had an outstanding experience at this dealership. A special thanks to Mr. Usman Hassanzada, who was incredibly friendly, kind, patient, and genuinely customer-focused throughout the entire process. He made everything easy and stress-free, always taking the time to answer my questions and ensure I was comfortable with every step. The Finance Manager Mr. Azizi was equally professional, supportive, and transparent, making the financing process smooth and straightforward. I truly appreciate their exceptional customer service and highly recommend this dealership to anyone looking for an honest and enjoyable car-buying experience.”

“Jazmin Seiuli provided outstanding customer service during my recent visit for a recall service at Honda Envision Dealership. From the moment I checked in, she was friendly, professional, and very helpful. She clearly explained the recall process and gave me an accurate estimate of how long my vehicle would take to complete, which helped me plan my day. She also offered me a complimentary courtesy ride to the mall while I waited, which I really appreciated. When it was time to return to the dealership, Jazmin patiently guided me through the app to request my ride back, making the process quick and easy. She also informed me about some great service specials and maintenance recommendations. I especially appreciated that she never pressured me to have the additional services done that day. Instead, she provided me with a quote and let me know I could schedule the services whenever I was ready. Jazmin’s kindness, professionalism, and genuine willingness to help made my experience stress-free and enjoyable. She is a great asset to the dealership, and I highly recommend working with her. Thank you, Jazmin, for the excellent customer service!”

“I had an excellent experience working with Ali Khan at Honda. He was professional, knowledgeable, and patient throughout the entire car-buying process. He answered all of my questions honestly, never made me feel pressured, and helped me find the right vehicle for my needs and budget. His customer service was outstanding, and he made the whole experience smooth and stress-free. I highly recommend Ali Khan to anyone looking for a trustworthy and helpful Honda salesperson. Thank you, Ali, for the great service!”

“AVOID DOING BUSINESS AT THIS DEALERSHIP. Hi, I want to tell you about the bad experience I had buying a vehicle at this establishment, so that the same thing doesn't happen to you. A couple of months ago, I bought a work vehicle. I saw an ad on Facebook Marketplace and went to the dealership to see it because I thought it was a good deal. My mistake was going at night. I test drove the vehicle, and everything seemed fine. The next day, I went back ready to buy it with cash and made an offer to the manager who was in charge at the time. He told me I couldn't make an offer because the vehicle already had the best price on the market and I wouldn't find that price at any other dealership. At that point, things got really weird. Since I wanted to negotiate the price, both the salesperson and the manager started pressuring me. By then, I was a little undecided, so I told them I would think about it and come back later. But the salesperson managed to convince me to return. He promised to get me a discount, but when he went back to talk to the manager, the manager told him I wouldn't get a discount. To be honest, the price of the vehicle seemed reasonable, so I proceeded to buy it. But up until that point, I hadn't seen the vehicle that day because they had taken it to be washed. They told me that while we waited, we could sign the documents, so they took me to the finance office. The person in charge of the paperwork was very rude to me. I told him that if he didn't change his attitude, I would cancel the purchase. When I signed the documents, I noticed a sign on the wall that said one has the right to request the purchase contract in their language, so I asked for it. He told me he couldn't give it to me because I had already signed a document stating that the entire process would be in English, but that was a lie because I realized that the document was on the following pages. I told him that was the document and that he had lied to me. Well, I continued with the purchase because it still seemed like a good deal. When they gave me the keys, they parked the vehicle in the parking lot, and upon inspecting it, I realized that The vehicle had a dent in the back door. I told the seller that it didn't have that dent, and he showed me pictures on the computer and said that it was there. They took the pictures in a way that made the dent less noticeable. When I checked the documents I signed, it stated that the vehicle was not damaged. I admit it was my mistake not to inspect the vehicle before signing, but they should have informed me that the vehicle was damaged. Now, a couple of months later, the vehicle is starting to have transmission problems. Buyers should be aware before visiting this dealership.”