Homer Skelton Ford of Millington LLC

“I recently had another check engine light come on only about four months after having a warranty repair completed. Naturally, I assumed the same part had gone bad again, but after bringing it back to the dealership, they diagnosed it and found that a completely different part had failed. I’ll admit, having a vehicle that is only three years old and already needing multiple repairs is pretty frustrating and seems a little ridiculous to me. That being said, I really appreciate the level of care I’ve received from this dealership throughout the process. I’m also thankful they recommended a fuel system flush. I appreciate having a service department that not only takes care of the immediate problem but also gives me recommendations to help maintain the vehicle moving forward. Even with the repair frustrations, I trust this dealership and the people working on my vehicle. That peace of mind means a lot to me. I’ll definitely continue coming back here for my regular maintenance, repairs, and recommended fuel system flush services. Great customer care and a dealership I feel comfortable trusting with my Ford!”

“Ryan is great! I've bought multiple Ford vehicles from him, and he's been awesome every time. He's always helpful, professional, and makes the process easy. Highly recommend!”

“Never have I ever felt more at home when going through the dreaded task of buy a vehicle. I started my search at home online. I was browsing not really with the intention of buying. I began a conversation with Heather Williams with internet sales. She was quick to call me when I asked her to and was able to explain my situation. I felt completely comfortable during the phone call, didn't feel any pressure at all. Following her advice, I went to the dealership. When I arrived, the vehicle I was looking at was parked up front and ready for me. Bobbie Percer came out after I finished looking around the vehicle and was more than AMAZING with his service from start to finish of the whole process. During my entire time at Homer Skelton Ford I felt comfortable, at home, and not at all held hostage to buy a car like I have with other dealerships. I had a question about the vehicle and Brian (in the service department) came out quickly and answered every question so someone like me could understand. I cannot remember the names of everyone I interacted with but everyone was extremely hospitable and welcoming. The plum jelly was the icing on the cake during the purchase. I would definitely buy from them again and highly recommend friends, family or anyone to buy from Homer Skelton in Millington. They gained a life long customer from me!”

“So thankful for the team here starting with Josh, finance and GM. Everyone made my Bronco purchase very easy and less stressful! I will definitely be recommending Homer Skelton Ford!”

“Want to say post transaction I feel good about the overall experiencel. Staff was accommodating and helping me get a transaction completed. Keith my sales rep was very professional, positive, accommodating and assisted me in making sure that we both had a good deal on the table. Finance manager was non-pressure very open and was able to accommodate and answer questions related to the warranties and other financial aspects of financing the vehicle. Overall I would support anyone using Homer Skelton Ford as a dealership to purchase a new vehicle. That said, I will say that the internet sales department failed miserably over the course of almost a year in my attempt to price out and/or purchase a vehicle. It felt as if they didn't feel like I was actually going to purchase a vehicle and it was very frustrating. I'd even gone and asked to purchase a vehicle special order and every time I did that I was ghosted. Will admit this was not the only dealership I had this similar problem with I had worked with four dealerships over the course of 14 months before I was able to find and purchase the vehicle that I wanted. Only recommendation to the general manager who is super friendly when I met him was that he needs to work on the internet aspect of sales as it left me wanting to find a different brand that had better respect for purchasers. In closing I want to say in retrospect I had a great sales experience when it came to actually putting pen to paper for a vehicle I had been looking for for over a year so good job to this team Keith credit manager and the rest of the staff thar helped me through this journey.”