
Google Customer Reviews
Linda Newman
Jun 12, 2026
Rating:
“Was the best experience dealing with the Honda family. Hasn was our sales connect. He was very knowledgeable on the CR-V we purchased. The whole team including Jake, Shawn, and especially Jessica were so great to work with. We kept asking questions, probably repeating our selfs (since we are seniors). They were as kind as could be. Told us it was ok. Just call or visit anytime you do not understand something. Of course, we did stop back twice. Hasn and Jessica were awesome. We love our new vehicle. Thank you to the whole Honda team. *****.”
Guy DiSiena
Jun 4, 2026
Rating:
“Kaleb took great care of us. We had been searching for 6mo while getting out of a lease and every time we approached the Honda he was willing to get us the best deal. We finally signed a lease on a CR-V Hybrid and the team went above and beyond. Both Kaleb and Tré fought for our business and earned it. Great dealership, very hospitable, and willing to work with you. 10/10 would recommend.”
Trace Johnson
Mar 2, 2026
Rating:
“⭐️⭐️⭐️⭐️⭐️ Five-Star Experience – A Dream Come True!
We had the absolute BEST experience purchasing my mom’s brand new 2026 Honda Prelude — and it’s all thanks to Zach!
This wasn’t just any car purchase. My mom is 73 years old, and back in 1986 she bought her very first brand new car — a Honda Prelude. It was her dream car then, and when she saw that the 2026 Prelude was released, she fell in love all over again. She said she wanted one last brand new car in her lifetime… and Zach made that dream come true. They gave her top dollar for her 2017 Honda Accord trade in.
When we arrived and saw the car waiting for her with a beautiful bow on it, it was such an emotional and special moment. Zach went above and beyond to make this experience unforgettable. The entire process was seamless, stress-free, and actually enjoyable.
The dealership itself is absolutely stunning — modern, bright, and truly state-of-the-art. The showroom is beautiful, the service department looks fantastic, and every single person we encountered was happy, helpful, and in a great mood. You can tell they take pride in what they do. The complimentary coffee, tea, and water were a thoughtful touch that made us feel welcome from the moment we walked in.
Five-star experience all the way around. The car is absolutely awesome, and my mother could not be happier with her new dream car.
Thank you again, Zach, for your professionalism, kindness, and for making such a meaningful moment in my mom’s life so special. We are beyond grateful!”
Fae patterson
Feb 20, 2026
Rating:
“My first experience at Honda of Middleburg Heights was a very positive one. My sales associate, Brian Mulhall, was pleasant and patient throughout the process. The rest of the team (Tre and Issa) were also very accommodating and knowledgeable. These gentlemen went above and beyond to make my experience a positive one, and smiled throughout. I was left with the impression that they truly enjoy their work! I would highly recommend this dealership to anyone.”
Drew Pappert
Jan 14, 2026
Rating:
“Honda of Middleburg Heights was excellent to work with. They were prompt with communication, very transparent while negotiating, and made the process seem less. Their prices were fair compared to other dealerships, and their sales team worked hard to assist me with everything I needed. I worked directly with Sumnang Touch and he was responsive even outside of normal business hours. Very happy I decided to buy my new Ridgeline from them!”