Mercedes-Benz of New Orleans

4.6 Google
Open Today:

9:00 AM - 7:00 PM

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Google Customer Reviews

Leon Schenck

Feb 7, 2026

Rating:

David and John Pierre made the sales process as simple as possible. Transparent and all part of the sale from start to finish the finance manager, Vic was able to give me the coverage that I needed for my girlfriend‘s car. Can’t thank them enough. I highly recommend go see David and John Pierre and Mercedes-Benz of New Orleans.

Darryl Waltzer

Jan 19, 2026

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I was visiting my family in NOLA. While driving in the city I drove through a road hazard that wasn’t marked as construction. All 4 wheels of my car, an AMG C43, entered and exited a nearly 6 inch hole in the road. I drove about 1000ft and had to pull to the side of the road with a blown right tire and a bent wheel. Had to call Mercedes care service for a tow. Upon arriving to the service department at Mercedes Benz of New Orleans they had already put me to the front of the line knowing I live in Tennessee and I was suppose to leave for home on Friday morning. They stated upon video evidence I needed 2 tires and both were available. I stated I was about to get my car serviced as well so can you just do the service as well and they said they could. Needless to say my vacation extended another day but their dealership was top notch. Thanks to the incredible service I had the confidence to drive the 7 hours home. Special thanks to my service advisor Faisal Vuillomenet for making it all happen. Darryl Waltzer

Kay

Jan 17, 2026

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Thank you, Mr. Herbert Singleton for your tremendous help in assisting me with finding the right vehicle. Your professionalism, patience, and knowledge made the experience smooth and enjoyable. I will gladly recommend you to anyone seeking an exceptional car-buying experience. Also, I would like to extend my sincere appreciation to the entire Mercedes-Benz team who assisted throughout the process and contributed to such a seamless experience. Thank You All.

Debbie Doo

Oct 16, 2025

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Just bought a pre-owned BMW from MB of New Orleans & I had the BEST experience here! I usually hate car dealerships but Mercedes Benz is completely different. All the staff members went above & beyond to ask if I needed help finding someone etc. Very courteous. The experience of buying a vehicle here is so friendly & thoughtful. Vic who works in finance is next level incredible. If he recommends a certain warranty etc go for it because you will regret it, and it’s true! Also, HERBERT SINGLETON is THE BOMB!!!! He made this entire experience a dream! Such a generous, caring, trustworthy man. I felt like I was taken care of by everyone here at Mercedes Benz & even though I bought a BMW from here, I will be back for a Mercedes soon! Don’t look past this dealership! Thank you MB of New Orleans! I will be back! 20/5 stars!!!⭐️

Monique Harris-Franklin

Sep 19, 2025

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Top-Tier Experience from Start to Finish My experience with Mercedes-Benz of New Orleans, specifically with Michael Williams, was nothing short of exceptional. From the moment I placed the order to build my 2025 G550, Mike delivered a top-tier level of service that truly stood out. He kept me informed every step of the way, whether it was regarding allocation updates, build status, or timelines, Mike made sure I was never left in the dark. His communication was consistent, professional, and always proactive. Mike’s attention to detail is unmatched. He took the time to explain the full purchase process thoroughly and made sure I was completely comfortable and informed at every turn. When it came to the vehicle itself, he walked me through every feature and detail with care and expertise, making the entire experience smooth, exciting, and stress-free. If you’re considering a Mercedes-Benz and want a seamless, luxury-level experience from beginning to end, I can’t recommend Michael Williams highly enough. This was easily one of the best car-buying experiences I've ever had. Thank you Mike! 😊🎉🍾💕