Cardinale Way Mazda At Superstition Springs

“WARNING! LEAVE YOUR VEHICLE HERE AT YOUR OWN RISK. Unprofessional, Destructive, Distrustful Dropped my vehicle off for a warranty repair on June 8th, with Jerry (Service Manager) & Juan ( Service rep). I didn't receive my vehicle until July 16, all while my pregnant wife and I were refused a rental vehicle For a transmission swap this job should have taken a week at most. During the time they had my vehicle I attempted to get updates roughly every 3-4 days. Each time met with childish excuses.. They only have one lift that can hold my vehicle, the transmission tech is off today, other customers vehicles are leaking gas. After 30+ days they call it quits and send my vehicle to another shop for the service to be performed. To top it all off when I do get my vehicle back the entire door panel is ripped /broken away from the door!! Speaking to the managers they blame MY TRUCK, they claim because I have 90k miles and my truck is 6 years old. These things are expected to break and they couldn't have possibly caused the damage. That's right because no one got in or out of my vehicle in the 38 days they had it. Be warned the place is Unprofessional, Distrustful & Destructive. Photos attached. BBB and Mazda complaints have been filed. Go ANYWHERE else!!”

“I had a great experience at CardinaleWay Mazda Mesa. Jason and Doug were both incredibly helpful throughout the entire process. They were friendly, professional and honest. They listened to what I wanted and helped me get the perfect deal I was looking for. My whole experience was smooth and stress-free. I highly recommend Jason, Doug, and the CardinaleWay Mazda team!”

“I had an outstanding experience buying my new car from CardinaleWay in Mesa, Arizona. My Mazda3 Turbo Hatchback in beautiful red metallic, and I couldn't be happier with both the car and the people who helped me throughout the process. From start to finish, Cameron Yetz was exceptional. He was knowledgeable, friendly, patient, and never made me feel pressured. He took the time to answer all of my questions and made sure I was completely comfortable with every step of the purchase. The financing process with Michael Robertson was just as impressive. He explained everything clearly, made the paperwork easy to understand, and helped make the entire process smooth and stress-free. I'd also like to recognize General Manager Donny Mortier for leading such a professional and customer-focused team. It's obvious that great customer service is a priority at this dealership, and it really shows. I absolutely love my new Mazda3 Turbo—it looks amazing, drives like a dream, and has exceeded all of my expectations. This was one of the best car-buying experiences I've ever had. If you're looking for a dealership that treats you with honesty, respect, and outstanding customer service, I highly recommend giving them a visit. Thank you again to Cameron, Michael, Donny, and the entire team for making this such a fantastic experience!”

“I bought my 2nd Mazda in 2 years! I upgraded with the 2nd one and the experience was absolutely amazing! Jason sold me both and he is very professional and knowledgeable! Jason & Dan couldn't have made my experience any better. I will recommend Jason and the whole staff to everyone!”

“I had a great experience recently purchasing a CX-50 turbo from Cardinale Way Mazda. I worked with Riley Shoop for my purchase. He was incredibly personable, and easy to work with the entire process. I even left my garage door opener in my trade-in, and he took the time to ship it back to my address. Great customer experience. We were not able to make a deal on the used vehicle I initial came in to purchase, but we were able to strike a deal on a new model that met all my requirements. So either way I walked away a happy customer. Based on past car buying experiences I was dreading having to deal with sales and ultimately walking away feeling like I still got scammed. This was not the case at Cardinale Way. The entire time I felt like sales was easy to work with, transparent, and willing to come to a deal that works for both of us.”