Lexus of Merrillville (IN)

“Todd, The service manager, handled my service concerns with great ease and professionalism. I also greatly appreciated that one of the other managers treated me to a complementary hot chocolate and waffle from a local food truck during my visit to have my car serviced. Your dealership certainly exemplified excellence in customer care, and I would recommend your dealership to friends and family in the near future great job Lexus of Merrilville staff!”

“James Tucker really did his thing and helped me get my dream exterior and interior color. We searched all over the country and were told we’d be on a waiting list for 6 months to a year. When we contacted James, he confidently said he would make it happen—and he delivered much sooner than expected. His customer service was outstanding throughout the entire process. I highly recommend this dealership if you’re looking for a brand-new Lexus.”

“I purchased a certified used car and was given thorough instructions on all the functions of my new to me car. My gas tank is full and I am enjoying my new ride.”

“Wonderful dealership. James Tucker was so patient and explained everything during the process of purchasing my 2026 Lexus RX 350. Truly, the experience was incredible and I highly recommend both the dealer and the salesman, James!”

“I give Lexus of Merrillville 5 stars. I tried to order a new ES350 ultra luxury edition in March 2025, but I was told Lexus couldn't keep up with the demand. I worked with Raphael and Pete and Pete was able to snatch one off the assembly line and delivered the one I wanted just in time for my birthday in April. Very happy with my purchase and thanks to Raphael and Pete.”