Shawnee Mission Kia

“We had a lot of different makes and models to choose from and Shawnee Mission Kia made the choice easy. Mark was really helpful and showed us a few cars that had the features we wanted. We never felt pressured, he took our concerns and lifestyle into helping us make the right decision. Everyone was especially nice and helpful. Would highly recommend!”

“Absolute worst car buying experience. Discussions about financing and final costs were misleading, at best, and in some cases completely dishonest. We were repeatedly told to initial estimates on paperwork after negotiating a change and they would 'update the information before final signatures'. We were told our lender required certain warranties for the interest rate, only to find a different lender on the paperwork AND language on the loan that refuted this. We were repeatedly told that the final cost of the car did not matter, so long as they made the payments low enough that we could afford them each month. This is categorically untrue- the final cost is crucial. It was a master class in gaslighting about finance and pressure. We have called back to discuss with management, only to be redirected to the same person who had the finance discussion The car was 'detailed' before leaving the lot, but we continue to find areas that were not at all cleanedThe car was considered 'new' as a service loaner with less than 2K miles. Does Shawnee Mission Kia routinely sell cars that are dirty and reek of smoke? After sitting in our driveway overnight and open the next morning, the entire cabin reeked of cigarette smoke. We WILL continue to try to reach management and we will not risk doing business with anyone there. If we could trade our car back and walk away never to deal with them again, that would be preferable.”

“I decided to buy a 2026 Kia Sportage Hybrid in the SX Prestige trim. Once I settled on the car and the price I was willing to pay, I contacted several dealers in the area and told them exactly what I wanted and what price I wanted it for. Shawnee Mission Kia effectively told me no. That same day, another dealer agreed to my price, but the vehicle had a scratch sustained on the lot and needed repair, which meant waiting about a week. I was willing to wait for the price, and I transparently told Shawnee Mission Kia I'd found my deal. The next day, Cable Dahmer Kia also agreed to my car and price, so I decided to move forward with them rather than wait on the scratch repair. The only issue was that the vehicle they had available came with red interior, which was a no-go for me. They said they'd try to locate the interior color I wanted, and they found it at Shawnee Mission Kia. Cable Dahmer then attempted to transfer the vehicle, but Shawnee Mission Kia wouldn't release it. Shawnee Mission Kia called me and asked if they matched or beat Cable Dahmer's deal, would I buy from them. I asked what their number was, and again they quoted me higher than the price Cable Dahmer had already offered. They also chose to disparage Cable Dahmer, saying they probably weren't actually going to honor that deal and that it was shady to sell a car they didn't yet have on their lot. Then Shawnee Mission Kia told me that even though they weren't going to match or beat the deal, they also weren't going to release the car for Cable Dahmer to sell to me. I told them that was fine because even if Cable Dahmer couldn't get it, I'd still buy the repaired vehicle from the other dealership a week later. In the end, Cable Dahmer found the exact car I wanted anyway, and I closed the deal with them. Great experience there. I don't fault Shawnee Mission Kia for not being able to do the price I wanted. I do fault them for how they handled it after that. Beyond declining my deal, they actively wasted my time and worked against me getting the car I wanted, while trying to cast doubt on a competing offer that turned out to be exactly what Cable Dahmer said it was.”

“Shawnee Mission Kia gave me a great experience with purchasing my New Telluride. My sale mam Cameron was excellent. He had great knowledge and took his time making sure I got all I asked for and them some. If you are looking for your next new vehicle head to Shawnee Mission Kia they will take good care of you. Sheila a very satisfied customer.”

“We just recently bought a brand new kia from here. It was great start to finish. Had several models of what we was looking for so we looked at the one best suited us. Decided to buy and every thing from start to finish in about 3hrs. Most of it was me looking and asking questions. But everything was answered. All cut and dry and im happy.”