
Google Customer Reviews
angel eve
Jul 20, 2026
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“Thank you so much to Bryan for helping me trade in my 2022 Nissan Altima for this beautiful SRD 4Runner! Absolutely amazing service from the desk at the front, to the car salesman, to the manager, and the financial assistant everybody was so amazing and incredibly friendly and generous! Thank you Hendrick Toyota for my new baby”
Daniel B
Jun 26, 2026
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“Archie Logan got me the best deal I could’ve possibly hoped for. Amazing service, he found exactly what I needed and went above and beyond. This is the best experience I’ve ever had at a car dealership by far!”
Kristin Reeves
May 30, 2026
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“My husband and I just purchased a new Toyota Tundra from Hendrick Toyota in Merriam and the entire experience was fantastic! We live 3 hours away and I would highly recommend the travel to visit and work with them. They were worth it! Bryan Carter was our sales rep and truly he was amazing! He took initiative, answered an endless amount of questions from me (a woman with 3 yrs of vehicle comparisons and spreadsheets), and made sure we had everything we needed from first introduction to us getting on the road with our purchase. Bryan was patient, fun, well informed, thoughtful, professional, and respectful. He even called my husband when he found that we had left his laptop bag at their offices. To me, that is a level of integrity and customer service that isnt as common as it used to be. David Wells was a delight to work with also, and then Josh Jacobo on their finance team made the paperwork a breeze! He was knowledgeable, honest, and fought hard to get us the best rate possible (and again, answered my slew of questions without hesitation). I can honestly say these folks are a great team to work with and would highly recommend them to anyone! Thank you, Hendrick Toyota!”
Keboo Thomas
Apr 7, 2026
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“This was my first time at the dealership, just bought a Toyota Rav4 (from an individual seller) that had a recall issue. The set up there is nice, very efficient. Robert the rep that worked with me was very helpful and informative. He explained the process to me, even sent a video of the initial inspection on my car while it was being serviced. And I was pleasantly surprised that the whole process / service didn't take as long as I thought it would. Painless process. Great experience with this dealership so far !! :)”
blaze kcmo
Mar 1, 2026
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“I recently had my vehicle serviced at Hendrick Toyota, and I have to say it was the best service experience I’ve ever received from a dealership. Will went above and beyond from start to finish. He was professional, knowledgeable, and made the entire process smooth and stress-free.
He kept me updated the whole time, explained everything clearly, and made sure I understood what was being done and why. There was no pressure, no upselling—just honest, top-notch customer service. You can tell he genuinely cares about his customers and takes pride in his work.
If you’re going to Hendrick Toyota, ask for Will. He sets the standard for how dealership service should be done. I’ll definitely be back because of him!”