Baron BMW

“TJ was amazing to work with. Very honest and open. He took time to get to know what I wanted and liked. When I completely pivoted from the car I thought I wanted, he was able to point me to the perfect one. See you in a few years when I am ready to upgrade.”

“I had a very good experience I was not sure what was going on with my car and Matt helped me through the process of finding out the problem and the cost in a very professional manner. I am so pleased with being able to understand each process of getting my vehicle serviced and being able to get back on the road again without incident. Thanks so much for properly handling the situation in a timely fashion.”

“Last month I bought a certified pre-owned car from Baron BMW and I can highly recommend Brayden Pickworth. I am not a resident of Kansas or Missouri and I was looking for information before it was even fully listed on the website and Brayden took plenty of pictures for me and answered all my questions. Once I committed to buying the car, he did a great job of helping everything happen via email and FedEx so the paperwork would be done as quickly as possible and the car could get shipped to me. In the end I decided to fly out and drive it home and again he was very helpful, even coming in early to get me the keys and shake his hand. It was a very pleasant and non-pressuring interaction. I hope any future care purchases I have go the same way as this one did. The rest of the Baron team was good too, but I didn't really interact with them except over email a little bit, but it was smooth all around.”

“I found this dealership to be very professional and pleasant to deal with. Their facility is top notch and quite impressive. My salesman, John Naegele had the car and paperwork ready to go when we arrived from St. Louis to pick up the car. No wasted time! Since John knew the car was a birthday present for my wife, he even had a huge red bow on the car when she first saw it. I was impressed with Baron BMW”

“Exceptional BMW Service Experience at Baron’s and Isabella– Above and Beyond While traveling from Chicago to Kansas City on vacation, our BMW unexpectedly broke down—about the last thing you want to happen when you’re far from home. From the moment we arrived at the Baron’s BMW service center, Isabella Zipf turned what could have been a stressful situation into an outstanding experience. Isabella was professional, calm, and incredibly efficient. She immediately understood the urgency of our situation as out-of-town travelers and took ownership of the problem. Within less than 6 hours, Baron’s team diagnosed the issue, completed the repair, and had us safely back on the road—something I honestly didn’t think would be possible the same day. What truly set this experience apart was the customer care. Isabella arranged Uber transportation for us so we could continue enjoying our Kansas City vacation while the car was being repaired. Her communication was clear and timely throughout the process, and she made sure we were never left wondering about the status of our vehicle. This level of service is rare and reflects extremely well on Baron’s BMW. Isabella Zipf is exactly the kind of service advisor you hope to encounter—knowledgeable, proactive, and genuinely focused on the customer. If you’re looking for a BMW service advisor you can trust, especially in a high-pressure situation, ask for Isabella. She and Baron’s service team truly delivered a world-class experience. Highly recommended.”