Classic Toyota

“Took my truck for routine 30 k mile oil change and the staff damaged the seal ring causing the oil to leak out onto my newly poured concrete driveway. Had to take off the following day to deal with repair and spent my day scrubbing concrete to get oil stains out. Staff - who waited on me actually was the assistant manager, never once apologized or acknowledged the situation they were responsible for causing. Lousy service recovery- if you want to even call it that. I am extremely disappointed and will not return nor patronize Classic Toyota. Do better!”

“Even with a frustrating lack of inventory, Kevin V. came through and found me a perfect 2026 Highlander Hybrid. The car was so immaculate I felt like it was fresh out of the factory wrapper. Congratulations to the team and specifically Kevin for making this happen and creating a fantastic experience. This was a repeat visit for me after getting a Lexus for my mother from Classic last year. Thank you so much! Abi”

“An outstanding sales experience from start to finish. My saleswoman, Lissandra Mikolajski, was amazing—she found me the best possible deal and was upfront about everything. She handled all the paperwork; all we had to do was stop by, go straight to finance, and sign. Rick DeMora in finance was fantastic as well—friendly, transparent, and efficient. He clearly explained all the options and made the process quick and stress-free. Nothing but first-class service. I highly recommend Classic Toyota.”

“It was great dealing with Classic Toyota buying a used car. I worked mainly with Zack and Billy and there was no pressure to purchase or pressure to buy add-ons. We talked about final price of the door and not monthly payment. Much more transparency if not complete transparency, and I've ever had buying a car. Highly recommend”

“Initially it was great. Brittney said all the right things. I ordered the truck from NC to Nashville TN. Then i got the truck. It was filthy and had the bumper zip tied on, broken pieces and horrible attempt at hiding them. I denied the truck. Gm said he’s so sorry and he was putting something in the mail that day to make up for it.then they sold me again on a way more expensive truck, a 2023 tundra crewmax 4x4 and said were helping you out with the cost. And taking 6k off with 80k miles i was still out the door at 44k-46k. So we do a FaceTime walk around 2 times. There was a hole in the tailgate that the guys Armondo said was tape, so i looked past it because you cant see it in the camera. I asked him to point out any dents or major damage. The bumper had a gash, it was ok. I get the truck. Wow. Detail job was subpar, seats were very dirty, big dent in body under back window, a crack ion windshield that wasn’t there before on video, the tailgate doesn’t work with side button, the lane change doesn’t work, and the other sensor lights come on randomly and don’t work, the right headlight only has half of the light working- really- who doesn’t check this on inspection, the tire pressure sensors don’t work, major scratches on drivers door frame, the tape on the tailgate is two quarter size holes that was bonded up badly-not tape( how do you miss that?), on e key fob is dead, brakes are squeeling- when i had mechanic do brake job for $250 he found there was something jammed between the rotor and both pads on right side. So i swapped the pads out for ceramic racing pads, way better. All of the other things should run me approx. $1200-1500 and some will hopefully be covered under the warranty. If not ill have to get my atty involved. I sent pictures to “Armondo- my liaison” and he said the GM will be calling me, i even asked him if they will repair the window, the headlight, the hole in the tailgate and the liftgate working properly I would be happy, crickets. Still haven’t gotten that call. I guess i expected more from Toyota. I didn’t go to Miami car lots to avoid a situation like this. But i guess that is how this GM runs his dealership. It is very sad when a consumer spends about $45,000.00 on a vehicle and gets this. This really should wake everyone up to understand to slow down and go see the car or truck in person and don’t be in a hurry. Go spend some time with the potential vehicle that your going to spend the next 12 years with. Not everyone is honest and go over and above. This should be a lesson to all patrons buying a used or new car from Toyota. Buyer beware.”