
Google Customer Reviews
Cherilyn Allen
Apr 9, 2026
Rating:
“My experience with purchasing my vehicle at Rivard-Royall GMC was excellent. Charles Oliver is an awesome salesman; he made sure that I got the perfect vehicle to fit my needs. This dealership has the best customer service I've ever seen. Thank you so much.”
Frank Leal
Jan 20, 2026
Rating:
“My salesman Charles was great to work with. He was able to meet my needs in the vehicle I wanted, even got it from another dealership. The sales manager was able to match the deal from another dealership with an upgraded model. I am very happy with the team I worked with and my new vehicle.”
Amy Wyatt
Nov 28, 2025
Rating:
“Just left Rivard Royal GMC in Memphis, TN after driving a little over 3 hours to trade my car in. Charles Oliver was wonderful to work with and never pressured us to purchase or add anything we didn’t want. Before making the trip we wanted a quote for our trade in and more photos of the vehicle we wanted to purchase. Charles got us a firm offer over the phone and was quick to answer any questions we had. When we arrived the car was ready and he took his time showing us all of the new bells and whistles the car comes with. The buying process was the easiest I’ve ever experienced and no one haggled us or tried to sell us something we didn’t want. I’ll also note, no one ever asked us to leave a review, but I wanted to contribute one since I read every review prior to making the trip. This dealership changed ownership to Rivard Royal only a few months ago and all of the workers were extremely helpful and went out of their way to be friendly. Hands down the best experience trading in and purchasing a GMC Yukon (and we’ve previously bought from the competitor up north), but we are now customers for life at Rivard Royal in Memphis. Thanks Charles for all of your help!”
L Paul
Oct 6, 2025
Rating:
“I recently purchased my 2025 GMC Acadia from Rivard-Royall GMC, and I couldn’t be happier with the experience! From start to finish, everything was smooth, professional, and surprisingly fun (yes, buying a car can actually be fun!).
My car salesman Derrick and the owner, were absolutely fantastic, knowledgeable, honest, and genuinely focused on making sure I got the perfect vehicle. Their hands-on approach and attention to detail made the whole process feel personal and effortless.
The entire Rivard-Royall team deserves credit, too. Everyone was friendly, helpful, and clearly knows their stuff. We even managed to skip all the boring paperwork thanks to their advanced technical process. I almost felt like I was buying a car from the future!
I absolutely love my new Acadia, it drives beautifully, looks incredible, and fits my needs perfectly. If you’re in the market for a new ride, do yourself a favor and visit Rivard-Royall GMC. Between the owner, Derrick and the wonderful staff, you’ll get top-notch service, a great deal, and maybe even a few laughs along the way.”
Isidra Gladney
Feb 28, 2025
Rating:
“Every one at Autonation GMC at 2621 South Mendenhall are the bomb very friendly and tentative to your every need Special shout out to Lotoria Simmons the young man who assisted her and Charles Oliver. The fiancé manger great My experience was Amazing 🤩 Thank You all for the wonderful experience!! I have purchased a lot of cars thru the years Autonation GMC was my best experience ever. Kim was also great!!!!😊❤️❤️❤️❤️🙏🏽🙏🏽🙏🏽”