Mercedes-Benz of Memphis

“I honestly can’t say enough good things about Mercedes-Benz of Memphis. After a terrible previous experience and dealing with my car being totaled, I walked in already upset and frustrated. From the moment the manager Leroy stepped in, everything changed. He was patient, professional, understanding, and truly made me feel like my situation mattered. My salesperson John put all hands on deck to make sure I left happy. Leroy and John worked hard to get me into a new car and gave me a deal I honestly still can’t believe. The process was smooth, the customer service was top tier, and they treated me with real care instead of just trying to make a sale. I left feeling relieved, excited, and appreciated. Because of this experience, I can officially say I’ll forever be a Benz girl. Huge thank you to Leroy and John for turning a stressful situation into such a positive one. Highly recommend!”

“Ron was an awesome gentleman to work with! From contact to finalizing the purchase, he was honest and helpful the entire way. No games just clean business dealing. I highly appreciate the attention he put into working with me on my new car and if you are considering a Mercedes make sure you reach out to Ron. He added a few nice touches that were really awesome and made sure I understood the process as well as got taken care of without all the usual games many other dealers or sales people can play. I would also like to mention how great Reggie was in Finance, just a pleasure all around to deal with!”

“😁 easy and great car buying experience, I found Mercedes Benz of Memphis on cars.com. 700 miles away. Merlee Bryan took great care of me. Sent me a video of car. Stayed in touch with me, she was very helpful/Knowledgeable.. Five star sales person. Thank you Merlee 😊😄 2022 jeep Grand Cherokee summit reserve ..”

“I had an outstanding experience purchasing my new car! My salesman, Jeff Echols, was very attentive, thorough and incredibly patient throughout the entire process. He took the time to answer all of my questions making sure I felt confident every step of the way. His kindness and deep knowledge truly set them apart. I never felt rushed or pressured, just genuinely supported. If you’re looking for a smooth and stress-free car buying experience. I highly recommend working with Jeff at Mercedes on Poplar.”

“It is rather ironic that this Mercedes dealer it's owned by a gentleman with the last name of Mercedes. I bought my first vehicle online through this dealership. They were very transparent and open in dealing with me. There was no bait and switch like other dealers I had tried to deal with over the internet. I would fly to Memphis to buy another vehicle from them it it were to come up. Logan Marquez is an outstanding salesman very friendly and helped me immensely. He even came to the airport to pick me up when I arrived to buy the truck. Reggie the finance manager didn't pull any surprises and was able to get me out after just a couple of hours. It was the quickest and easiest car purchase ever.I got to meet Mr Mercedes and he was a very nice gentleman as well. When I left he gave me his card and told me if I had any problems to call him personally.”