AutoNation Honda 385

“Well, where do I start, it is always a pleasure to do business with your company, since I meet Chris, he has been absolutely fantastic, he has gone above and beyond my expectations of the quality of service that I have received. He keeps me informed about everything that’s going on with my car, as well as how long it would take before my vehicle, will be finished. You would think I was a celebrity, than I found out he’s that kind to all of his customers, be sure to Thank him for me. One satisfied customer. PS: what happened to the popcorn, I had gotten use to eating at least 2 bags while waiting for my car to be serviced, maybe next time.”

“6/9 update: although I stand by my original post I can say that the service mgr. reached out to me the same day I had the issue and offered an apology and to perform the services I had scheduled for free. I appreciated the gesture and had the services completed today. It was a rather chilly reception from the service staff today but that was to be expected. Will I use their services again, 50/50 chance. I have 5,000 miles to decide. Will I purchase another vehicle from this dealership in the future, maybe, but service after the sale is very important. Time will tell. Scheduled an appointment for an oil change and tire rotation a week in advance for 8:00 am. Pulled into the service bay at 7:45. At 9:50 I asked about my vehicle since I had another appointment scheduled that same day. The service advisor said they are working on your vehicle. Asked him to check how long it would be until it was finished. He returned and said they have it back there. Told him I needed to know if they were working on it, if not I needed my keys. He returned, handed me my keys and said come back and we will take care of you next time. No explanation, no apology, no here’s a 1% discount on your next service. He turned and walked away. DO BETTER! Especially considering my last 3 vehicles were purchased from your dealership. Good grief!”

“We had a very good experience purchasing a 2026 Honda CR-V Hybrid. We knew the vehicle and color we wanted from our research. Our salesperson, Josh, worked with us by email so we knew what to expect when we went to the dealership. We then had an appointment with Josh. We agreed on a trade in price and feel like we were treated fairly.”

“All of my interactions with this dealership have been positive. I was able to get a new Honda Ridgeline exactly as I wanted at what I thought was a the fair price. On an earlier visit to the dealership, to just look, I saw a Ridgeline that was just what I wanted. During that visit I met for the first time their Sales Consultant, Venita Wright. When I went back to do the deal a week later with her that vehicle had just been sold. Fortunately, because she knew that I was really serious, Venita Wright had already checked and was were able to locate another truck exactly as the first one at another dealership. What really left a positive experience is that they were able to get that new truck and offered to delivered it to my home the next day. Nothing but positive vibes from AutoNation Honda 385.”

“If you are looking for excellent customer service this is the place to go! My service advisor RJ was professional and took the time to listen to me and worked to address the issue I was having with my vehicle. He did not try to upsell me on services I did not need. I will definitely return and highly recommend RJ.”